Client Coordination Specialist Toronto

3 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada CanadaVisa Full-time

Join CV Labs as a Client Coordination Specialist in Toronto and help lawyers serve clients more effectively in a hybrid role. This job emphasizes exceptional communication skills and organization. At CV Labs, you will be instrumental in enhancing lawyer-client interactions. As a liaison, you will manage consultations, follow-ups, and the overall client experience in a critical growth phase for the company. Your ability to communicate clearly and organize schedules is vital to ensure no prospects fall through the cracks. Key Responsibilities:

  • Perform fast outreach to potential clients for booking
  • Oversee timely follow-ups on all consultations
  • Resolve cancellations and re-engage no-show clients
  • Draft emails and responses for lawyer approval
  • Assist lawyers with simple client inquiries
Requirements:
  • Strong written communication skills to engage clients
  • Confident and personable phone interaction
  • Highly organized with exceptional attention to detail
  • Quick learner who is tech-savvy
  • Experience in client-facing coordination roles preferred
Support legal professionals by enhancing scheduling, client communication, and consultation management in a customer-focused environment. #J-18808-Ljbffr