Client Coordination Specialist Toronto
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Join CV Labs as a Client Coordination Specialist in Toronto and help lawyers serve clients more effectively in a hybrid role. This job emphasizes exceptional communication skills and organization. At CV Labs, you will be instrumental in enhancing lawyer-client interactions. As a liaison, you will manage consultations, follow-ups, and the overall client experience in a critical growth phase for the company. Your ability to communicate clearly and organize schedules is vital to ensure no prospects fall through the cracks. Key Responsibilities:
- Perform fast outreach to potential clients for booking
- Oversee timely follow-ups on all consultations
- Resolve cancellations and re-engage no-show clients
- Draft emails and responses for lawyer approval
- Assist lawyers with simple client inquiries
- Strong written communication skills to engage clients
- Confident and personable phone interaction
- Highly organized with exceptional attention to detail
- Quick learner who is tech-savvy
- Experience in client-facing coordination roles preferred