IT Technician

IT SPECIALIST – CORPORATE EVENTS AND SPECIAL SERVICES page is loaded IT SPECIALIST – CORPORATE EVENTS AND SPECIAL SERVICES
Apply locations Montreal time type Full time posted on Posted 2 Days Ago job requisition id R-5275 We are banking at another level.
It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
Opportunities for learning , training and development , and much more... 
As an IT Specialist, you will provide technical support to executives as well as in-person technical support at the Tech-café.
In addition, you will ensure the proper functioning of audio-visual equipment and conference room systems for in-person corporate events attended by the Office of the President, members of the Corporate Executive Committee (CEC) and BDC's Senior Vice-Presidents, as well as several other events that may take place on BDC's premises.
Greet employees at the Tech-Café and offer technical support, replace defective devices as needed after analysis (laptops, mobile devices and accessories;
Provide training to clients on current and future IT applications and devices, as required;
Provide professional on-site support and technology monitoring for audio-visual equipment and conference room systems;
es and senior management, including:
Provide real-time technical support during events in our spaces provided for this purpose and in hybrid or virtual mode (sound and video);
Ensure the management of incidents related to communications platforms, including videoconferencing infrastructure and equipment in our spaces by working with service providers and internal partners.
Provide assistance and support required outside of normal business hours for senior management employes.
Document technical knowledge in the form of a knowledge base (KB).
College diploma or relevant training in computer science, audiovisual (an asset);
Technical Support, IT Support Technician, or similar role.
Strong customer service and priority management skills with excellent problem-solving and communication skills;
Ability to provide step-by-step technical assistance, written and/or verbal;
Excellent oral and written communication skills in both official languages (English and French);
Availability to work evenings and weekends, on short notice, to travel across Canada for board meetings;
Work full-time in person, 5 days a week.
Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. That’s what makes us unique as a bank.
That’s why we are banking at another level.
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