Information Technology Assistant

3 days ago

Toronto ON, Canada Ontario English Catholic Teachers' Association Full time

INFORMATION TECHNOLOGY ASSISTANT

The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant.

We are looking for a proactive professional who will be responsible for providing comprehensive database management, website and end-user support. The role will provide an opportunity to participate in new IT initiatives, working closely with employees throughout our Association.

As our ideal candidate you enjoy helping others and understand the importance of providing exceptional customer service. The successful candidate will be detail oriented, an effective communicator and adept at handling sensitive information and files while prioritizing privacy and confidentiality. The role requires the flexibility and ability to manage multiple priorities and tasks simultaneously. Strong judgment and adherence to procedures, combined with excellent time management skills, will contribute greatly to the success of this role.

Responsibilities

  • Database management.
  • Perform website management in a Kentico and iMiS website environment.
  • Monitor and triage tickets, as part of Service Desk team; tracking cases from beginning through to resolution for on-site and remote users.
  • Ensure thorough documentation of issues and resolutions.
  • Provide IT training to staff and deliver support to both onsite and remote users.
  • Manage the installation, configuration, and maintenance of third-party tools, e.g., Anti-Virus and similar applications.
  • Perform installations, adds, moves, and changes for PCs, monitors, printers, mobile devices and related peripherals.
  • Assist with workspace moves (IT equipment) .
  • Maintain hardware/software inventory and record changes and equipment transfer.
  • Coordinate hardware repairs, undertake routine maintenance, and modify computer systems and related equipment.
  • Work with vendors to troubleshoot and resolve hardware and software issues.
  • Assist in procurement and research of hardware upgrades.
  • Supporting hardware (printers, scanners, laptops, and Macs and other peripherals).
  • Supporting software applications.
  • Execute other duties as assigned.

Qualifications

  • Successful completion of a diploma in Computer Technology or related field from a recognized post-secondary institution or technical institution.
  • Two (2) year related experience.
  • Basic knowledge of LAN/WAN/VPN technologies, network protocols, and computer and network security protocols.
  • Knowledge of Office 365 including MS Access, Kentico and iMiS web content environment Windows 11, MacOS, Cvent, TeamViewer, Adobe Acrobat and SharePoint.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with internal and external users.
  • Ability to maintain strict confidentiality when handling sensitive information.
  • Demonstrated ability to make independent decisions using sound judgement.
  • Strong analytical and organizational abilities with attention to detail.

This is a Support Staff position under the COPE collective agreement. Starting salary begins at approximately $73,393 and increases with experience to a maximum of approximately $79,960 after 18 months. Support Staff are enrolled in the Ontario Municipal Employees’ Retirement System (OMERS) defined benefits pension plan, and employer paid health, dental, and life insurance, where eligible. 

The successful candidates should be prepared to become involved in additional professional growth programs in consultation with the Director of Information Technology.

SELF-IDENTIFICATION

The Ontario English Catholic Teachers’ Association is committed to employment equity and is actively seeking to ensure a representative workforce. Applicants with lived experience as an Indigenous person or a member of an equity-deserving group are encouraged to self-identify in their covering letter.

  • Do you self-identify as First Nations, Métis, and/or Inuit?
  • Do you self-identify as a member of a Black community or racialized community? 
  • Do you self-identify as a person living with a disability?
  • Do you self-identify as a woman, man or as gender diverse?
  • Do you self-identify as 2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual)?

In accordance with the Accessibility for Ontarians with Disabilities Act and all other applicable legislation, The Ontario English Catholic Teachers’ Association is pleased to accommodate individual needs for applicants with disabilities within the recruitment process. Please let us know if you require an accommodation to ensure your equal participation in the recruitment and selection process.

We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.

  • Information Technology Assistant

    3 days ago

    Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANT The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant. We are looking for a proactive professional who will be responsible for providing comprehensive database management,...

  • Information Technology Assistant

    2 days ago

    Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANT The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant. We are looking for a proactive professional who will be responsible for providing comprehensive database management,...

  • Information Technology Assistant

    3 days ago

    Toronto, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANT The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant. We are looking for a proactive professional who will be respons

  • Information Technology Assistant

    7 hours ago

    Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANTThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant.We are looking for a proactive professional who will be responsible for providing comprehensive database management, website...

  • Information Technology Assistant

    5 days ago

    Toronto, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANTThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant.We are looking for a proactive professional who will be responsible for providing comprehensive database management, website...

  • Information Technology Assistant

    5 days ago

    Toronto, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANT The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant. We are looking for a proactive professional who will be responsible for providing comprehensive database management,...

  • Information Technology Assistant

    5 days ago

    Toronto, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ASSISTANTThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Assistant.We are looking for a proactive professional who will be responsible for providing comprehensive database management, website...

  • Information Technology

    3 months ago

    Toronto, Canada n-Bits Technology Services INC. Full time

    Durée de l'emploi: Temporaire - Langue de travail: Bilingue - Heures de travail: 35 to 40 hours per week - Education: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Work setting**: - Help desk - Financial technology - Information technology (IT) infrastructure **Tasks**: - Respond to users experiencing...

  • Information Technology Administrator

    2 months ago

    Toronto, ON, Canada Ontario English Catholic Teachers' Association Full time

    INFORMATION TECHNOLOGY ADMINISTRATORThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the position of Information Technology Administrator (level IV).We are looking for an initiative-taking professional who will be responsible for providing comprehensive...

  • Information Technology Assistant Manager

    4 weeks ago

    Toronto, Ontario, Canada S&C Electric Company Full time

    As a member of S&C Electric Company, you will engage in initiatives that drive significant change. Your role will be pivotal in modernizing the electrical grid to ensure dependable and resilient power solutions globally. With over a century of innovation and a fully employee-owned structure since 2012, S&C continues to lead the electrical sector with...

  • Information Technology Support Specialist

    1 month ago

    Ottawa, ON, Canada AVASO Technology Solutions Full time

    AVASO Technology Solutions is currently seeking an IT Support Engineer with a passion for the IT area.As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.We are an IT solution provider with coverage in more than 170 countries as well as global...

  • Information Technology Support Specialist

    1 month ago

    Ottawa, ON, Canada AVASO Technology Solutions Full time

    AVASO Technology Solutions is currently seeking an IT Support Engineer with a passion for the IT area.As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.We are an IT solution provider with coverage in more than 170 countries as well as global...

  • Assistant Manager

    4 weeks ago

    Toronto, Canada S&C Electric Company Full time

    As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will...

  • Vp, Information Technology

    4 months ago

    Toronto, Canada Serco North America Full time

    Position Description: Serving as the senior leader of the information technology team in Serco Canada, the VP of Information Technology leads Serco Canada’s IT department of IT professionals. The role of the VP of Information Technology involves supervising the technology used to facilitate all aspects of the organization's technology programs, both...

  • Information Technology Assistant

    3 months ago

    Toronto, Canada York University Full time

    **Purpose**: **Education**: Must be enrolled as a York student. **Experience**: Previous work experience may be considered. **Skills**: 1. Ability to perform basic troubleshooting of technology and equipment. 3. Ability to recognize and solve problems. 4. Ability to generate new ideas or recommend changes to existing programs. 5. Ability to gather and...

  • Director, Information Technology

    3 days ago

    Etobicoke, ON, Canada IC Savings Full time

    *Who are we?* IC Savings is a credit union that focuses on bringing the benefits of co-operative banking to more than 21,000 personal and business members, whether online, by mobile or in branch at its eight locations in the Greater Toronto Area. To learn more, visit *Job Overview* As the Director of Information Technology, you will be responsible for...

  • Director, Information Technology

    2 weeks ago

    Etobicoke, ON, Canada IC Savings Full time

    *Who are we?* IC Savings is a credit union that focuses on bringing the benefits of co-operative banking to more than 21,000 personal and business members, whether online, by mobile or in branch at its eight locations in the Greater Toronto Area. To learn more, visit *Job Overview* As the Director of Information Technology, you will be responsible for...

  • Information Technology Specialist

    5 days ago

    Toronto, Ontario, Canada Yukon Consultants Inc. Full time

    About Yukon Consultants Inc.We are a leading consulting firm specializing in information technology solutions. Our team is dedicated to delivering high-quality services to our clients.Job SummaryWe are seeking an experienced Information Technology Specialist to join our team. The successful candidate will be responsible for providing technical support and...

  • Information Technology Specialist

    5 days ago

    Toronto, Ontario, Canada Yukon Consultants Inc. Full time

    About Yukon Consultants Inc.We are a leading consulting firm specializing in information technology solutions. Our team is dedicated to delivering high-quality services to our clients.Job SummaryWe are seeking an experienced Information Technology Specialist to join our team. The successful candidate will be responsible for providing technical support and...

  • Information Technology Intern

    3 months ago

    Toronto, Canada Metanoya Marketing Full time

    Job Overview: We are seeking motivated and result-oriented individuals to join our team as a Information Technology Intern. As an Information Technology Intern, you will be responsible for web development and sales analysis tracking. This is a great opportunity for someone who enjoys computer science, innovation, and SEO. **Responsibilities**: - Links for...