Customer Service
1 week ago
Calgary AB, Calgary Census Division, AB; Alberta, Canada
Concentrix
Full-time
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Customer Service/Technical Support in the Remote Workforce
Competitive salary based on the position offered
Incentives and performance‑based bonuses
Paid training
Opportunities for personal and professional development
Comprehensive benefits package including retirement savings plan, medical, dental, and vision insurance, and employee assistance program
Handle customer inquiries and issues via inbound/outbound calls or internet communication
Document and retrieve information in databases
Offer additional products and/or services to support customer success
Fluent in both written and spoken English and French
High school diploma or GED
Minimum of six months of customer service or sales experience
Quiet and distraction‑free work environment for remote positions
Exceptional service skills
Strong computer navigation and IT knowledge; Personal qualities/skills important to the role (tech, service, etc.)
Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.