Chiropractic Assistant/Receptionist

3 weeks ago

Newcastle ON, Canada Bond Head Chiropractic and Rehabilitation Full time

Bond Head Chiropractic and Rehab is looking for a kind and professional chiropractic assistant/ receptionist to join our team. We offer chiropractic, naturopathy, acupuncture, massage therapy, reflexology and rehabilitation. We are looking for a friendly, energetic team player who can multi-task and ensure that patients’ needs are met.

We have two clinic locations: Nobleton and Bond Head

Job Duties include:

  • Provide excellent customer service/customer care
  • Answering telephones, emails and other patient inquiries
  • Scheduling appointment
  • Greeting and checking patients in/out
  • Submitting Extended healthcare billing (insurance policies)
  • Process and maintain client files, activity and payments
  • Booking appointments for multidisciplinary practitioners
  • Maintain a pleasant and patient-centered atmosphere
  • Manage clinic flow and organization
  • Communicating with patients, practitioners and other receptionists
  • Able to compose & word process professional correspondence.
  • Cleaning clinic and patient spaces.
  • Maintaining house keeping, hygiene & clinic aesthetic standards.
  • Maintaining correct stock levels.
  • Performing minor IT & Mac support.
  • Social Media Administration.
  • Opening, closing & key-holding responsibility.

Experience, knowledge skills and abilities:

  • Strong interpersonal, communication and teamwork skills
  • Competent using a Mac Computer
  • Previous JaneApp Software use is an asset however will be taught on the job (used for booking and billing)
  • Comfortable using/ willing to learn QuickBooks
  • Comfortable working with Canva to create social media and office posts
  • Confident in creating social media content
  • Fluent in the English language (verbal and written)
  • Administrative and/or medical assistant experience (preferred)
  • Have experience dealing with Extended Healthcare billing (preferred)
  • Provide excellent customer service with a lovely & professional telephone manner

Applicants must be able to work in multiple clinic locations (Nobleton and Bond Head) and therefore must be able to drive and have access to a vehicle. Candidate must be able to commit to 3 weekdays and 2 Saturdays a month.

Applicants must be energetic, outgoing, enjoy working with people and have an interest in natural health.

If interested in joining our team please provide a resume and cover letter letting us know why you would like to join our team.

Job Types: Part-time, Permanent

Pay: From $18.00 per hour

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Expected start date: 2024-06-03

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