Nights & Weekends Sales Agent
4 weeks ago
Our client, Protection Point Service Plans Inc. offers highly customized extended warranty solutions for Dealers in the Heavy Equipment and Agricultural industries within Canada. They are looking to a hire a Sales Support Representative out of their Ladner, BC office. This position will support the sales team to achieve or surpass annual budget and objectives.
Location: In Office, Ladner, BC
Responsively addressing inquiries and providing exceptional customer service to nurture existing accounts.
Facilitating the onboarding process for new dealer management and staff, including user set-up and training assistance.
Monitoring and adjusting dealer staff access within our online portal and CRM.
Maintaining accurate dealer contact and organizational profiles within CRM.
Recording and tracking all dealer interactions and follow-up tasks within the CRM system.
Identifying and engaging with inactive dealerships to rekindle sales activity where necessary.
Collaborating with the Regional Sales Manager to develop strategic plans for leads and opportunities.
Assisting in the implementation of marketing and seasonal programs in coordination with senior leadership.
Supporting dealers with warranty claims filing and submission, including monitoring high-value claims and providing necessary assistance.
Participating in quarterly dealer reviews and assisting accounting with outstanding receivables.
Level #1 General Insurance Agent License (desired but not required to start in the role)
Proficiency in computer skills (CRM, Office 365, Internet)
Experience in dealership operations within Agricultural, Construction, or Material Handling sectors
Desirable Qualities:
Bilingual fluency in French and English is an asset
We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
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