Claims Administrator

3 weeks ago

Winnipeg MB, Canada Blue Cross Full time

Life & Disability Claims Administrator - Life and Disability Services
We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.
We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth .
We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:
· Hybrid work environment, flexible work schedules.
· Casual dress code to promote diversity and inclusivity.
· Responsible for the intake and set-up of life and disability claims on management systems, and follow-up contact with claimants, employers, health care providers, and other service providers. This position supports the Life and Disability Management team through day-to-day administrative functions and offers an excellent opportunity to take your career in an exciting and rewarding direction.
Manages benefit application requests for Short Term Disability, Long Term Disability, Early Intervention, Salary Continuance, Waiver of Premium, Critical Illness, and Life Claims
Responds to claim inquiries, compose and send correspondence, request and collect information from stakeholders, and accurately update confidential claimant information
Calculates and enters life and disability benefit payments and expense invoices
Produces Excel based reports, performs data verification, and maintains databases, and completes any necessary data corrections
Other administrative duties to support the department including triage and distribution of incoming faxes and emails, file prints, attachment audits, file documentation, and coordinating appeal panel meetings
Manages ongoing total and permanent disability claims
Dedicated to the principles of exceptional service; Demonstrated proficiency in using Microsoft (Outlook, Word, Excel, Teams) and Adobe and aptitude for learning additional industry-related software and applications
Ability to remain flexible, work as part of a team as well as independently
Ability to follow documented procedures, and work efficiently and accurately within prescribed performance standards
Preference will be given to applicants who have completed some post-secondary education, an equivalent combination of education and 1 - 2 years’ experience in an office environment may be considered
Knowledge of medical terminology and/or a background in medical administration, group insurance benefits or case management is considered an asset
Knowledge of applicable Privacy Legislation and related guidelines is considered an asset.
Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.
Candidates invited to an interview can request an accommodation due to barriers to accessibility, such as visible or invisible, temporary, or permanent barriers. Please advise our Talent Acquisition Team.

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