Regional Director

3 weeks ago

Vancouver BC, Canada Modern Beauty Full time

Modern Beauty Supplies was established in Calgary, AB, in 1986. Just recently, we have been awarded Canada’s Best Managed Company for our continuous expansions, progressive thinking, and our ability to accommodate our growing client base while ensuring our employees are treated like family.
We are looking for a positive, flexible, and reliable Regional Manager with excellent interpersonal skills to support the operations of our company retail locations in Lower Mainland, British Columbia .
If you are passionate about management and would like to give your contribution in creating a great company culture, this is the right position for you In this position, your primary duty will be to ensure all employees adhere to company policies and procedures while maximizing our sales and profitability. Act as a liaison between Head Office and various store locations by making regular visits to stores, plan visits to remote locations a minimum of two (2) times per year
Coordinate with, report and make recommendations to management in order to grow market share, improve customer experience and drive growth
Monitor and analyze business trends across stores within district; develop and implement plans to maximize sales and meet or exceed goals for all Key Performance Indicators including sales, SPIFFS, wages, expense control, and store contribution
Protection of Intellectual Property and other confidential information such as store sales, staff performance, compensation and company strategies
Ensure all team members across all stores in your district are adhering to company standards by having an excellent understanding and enforcing The Company Policy & Procedures, Company Handbook and embracing the Modern Store Code
Ensure protection of company property by managing loss prevention within the district
Responsible for approving schedules, ensuring adequate shifting, while managing number of staff on to keep costs appropriate to sales to avoid over or under-staffing situations
Hiring employees, reducing employee turnover and managing wages in collaboration with Human Resources department
Retain your team members by nurturing their potential, pointing out areas for improvement, utilizing conflict resolution techniques and collaborating with HR about possible issues; Take a 360-degree approach in providing feedback and reviewing employee performance. Collaborate with HR frequently on employee satisfaction, engagement and strategies for performance improvement; this will enable HR to identify skill gaps and plan training programs
Complete annual Store Performance Assessments (SPA) as a tool to communicate expectations; repeat the SPA within 3 - 6 months for stores that require additional support
First point of contact for store break-ins/theft, follow up with necessary inventory, insurance claims, and take all appropriate steps to forestall a reoccurrence
Participate in sales and management training meetings and events
Must be flexible and have open availability Ability to work in a fast-paced environment - individually and as part of a team
Strong problem identification and conflict management skills with a proven record in overcoming objections
Minimum 3 years of Management experience
Must possess a valid driver’s license and vehicle to travel throughout Alberta to different locations
A valid passport is required - frequent travel, which may include travel outside of Canada
Bachelor's degree in Business Administration or related field
Proven experience in a managerial role, preferably in a regional or multi-site setting
Excellent project management skills with the ability to prioritize tasks and meet deadlines
Demonstrated success in sales and business development

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