Manager, Clinical Programs and Services
2 weeks ago
ADAPTABLE
- CLIENT-CENTRED
- COLLABORATIVE
- PASSIONATE
- STRATEGIC
- Act as an integral part of the Leadership Team, actively contributing to strategic planning and organizational decision-making, professionally representing the organization, and advocating for its programs and mission across the service area
- Lead and provide effective supervision of Program Supervisors while providing support and mentoring in their team supervision, conflict resolution, and addressing any areas of concern promptly and efficiently
- Conduct comprehensive performance reviews of Program Supervisors and manage the employee review process to ensure high standards of performance and professional development
- Establish and maintain clear departmental and individual performance expectations to foster continuous learning and growth
- Actively participate in the recruitment and training of employees, ensuring the team has the necessary skills and knowledge
- Ensure all programs strictly adhere to funding requirements, Business Intelligence (BI) targets, clinical standards, and operating budgets, maintaining the highest level of program integrity
- Provide oversight and support for the Client Information System, ensuring accuracy and integrity of data, effective data extraction, and utilization in planning and performance management.
- Lead in the development and design of innovative program evaluations to continuously improve service delivery and facilitate effective communication of program progress, challenges, and updates to senior staff and stakeholders
- Promote and foster positive community service partnerships, focusing on collaborative efforts to meet the needs of children, youth, and families in the Grey and Bruce regions
- Assist in completing accurate service reporting to funders, ensuring transparency and accountability
- Ensure the implementation of an active and comprehensive family and youth engagement strategy, aligning with the agency's goals and values
- Champion the agency's Equity, Diversity, and Inclusion (EDI) strategy, promoting an inclusive and respectful organizational culture.
- Bachelor's degree in a relevant field from an accredited institution.
- Current registration and in good standing with the appropriate professional college or regulatory body
- 5+ years experience in a clinical leadership role within the health, mental health and addictions or social services sector, with a proven track record of program leadership, development and evaluation
- Strong knowledge of evidence-based practices, clinical standards, and guidelines in child and youth mental health
- Commitment to equity, diversity, inclusion and belonging in mental health and addictions service delivery
- Exceptional leadership, team management, and interpersonal skills
- Excellent written and verbal communication abilities
- Drivers licence in good standing with access to vehicle
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