Contact Centre Coordinator

1 month ago


Guelph ON, Canada ABL Employment.com Full time

This is an in office position in Guelph** Must Speak French and English Fluently**
In this role you will be expected to supervise and lead a team of high performing individuals in the contact centre. This is a hybrid position and you must be able to speak and understand French and English. You will need to be tech savvy as you will be utilizing a VOIP phone system and duel screens.
C’est a dire que c’est au bureau mais il y a aussi une opportunite pour faire du teletravail.
This is a full time permanent position
C’est une opportunite a Temps – Plein situe a Guelph, ON
Gèrer et superviser une équipe d’agents du centre d’appels.
– Mesurer les indicateurs clés de performance tels que les appels entrants, l’appel en attente et l’abandon d’appel.
– Améliorer la qualité des résultats en recommandant des changements.
– Fournir de l’information sur les produits et services en répondant aux questions et en offrant de l’aide aux clients
– Tech savvy with knowledge of relevant computer programs and telephone equipment
– Exceptional customer service expertise
– Proficiency with the English and French language
– After submitting your resume, you will receive a link through text and email to answer a few short questions to help us better match you with our upcoming openings
#



  • Guelph, Canada Ontario One Call Full time

    **Company Overview**: Ontario One Call operates an inbound contact centre that collects information from people planning to dig to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet! In addition to our contact centre, we are also responsible for public education, industry outreach and compliance....


  • Guelph, Canada Ontario One Call Full time

    **Company Overview**: Ontario One Call operates an inbound contact centre, which collects information from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet! In addition to our contact centre, we are also responsible for public education, industry outreach and...


  • Guelph, Canada Well.ca Inc Full time

    Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly, bilingual with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for...


  • Guelph, Canada Well.ca Full time

    Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly, bilingual with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for...

  • Contact Centre Manager

    2 months ago


    Guelph, Canada Well.ca Inc Full time

    Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for members? **This...


  • Guelph, Canada Well.ca Inc Full time

    Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly, bilingual with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for...


  • Guelph, ON, Canada ABL Employment.com Full time

    **This is an in office position in Guelph** Must Speak French and English Fluently** In this role you will be expected to supervise and lead a team of high performing individuals in the contact centre. This is a hybrid position and you must be able to speak and understand French and English. This role requires you to exude a great deal of professionalism and...


  • Guelph, Canada Well.ca Inc Full time

    Description: Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly, bilingual with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind...


  • Guelph, Canada OCAS Application Services Inc. Full time

    Recently named a Waterloo Area Top Employer for the ninth consecutive year, we’re looking for innovators who can bring their expertise and passion to our growing team. In this role, you’ll be a member of the OCAS Contact Centre team, working with and reporting to the Supervisor, OCAS Support. You will be required to provide an expert level of customer...


  • , ON, Canada Bwalk Full time

    Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are...


  • , ON, Canada Bwalk Full time

    Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are...


  • Guelph, Canada St. Joseph's Health Centre Guelph Full time

    **Informatics Coordinator** **Full-Time, Non-Union** **R/23-113** **The Organization**: *** St. Joseph’s Health Centre Guelph (SJHCG) is a faith-based organization that is part of St. Joseph’s Health System. We live by our CARE values: Compassion, Accountability, Respect, and Excellence, and embed person - and family-centred care throughout our 240...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, ON, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...