Required Business Analyst

3 weeks ago

Calgary AB, Canada SAIT Full time

The Office of the Registrar at SAIT is an essential part of the student journey, the front line of student support from admissions to convocation. We are committed to informing and assisting our current and future students from initial inquiry through to graduation and employment.
Reporting to the Manager, Systems and Reporting in the Office of the Registrar (OTR), the Business Analyst will play a crucial role in leveraging technology to support and enhance the student information system (SIS) at SAIT. You will be responsible for analyzing business processes, gathering requirements, and configuring Banner(ERP) Student modules to meet the specific needs of the institution. Your expertise will contribute to the efficient operation of student-related functions, ensuring accurate data management and reporting.
This position works collaboratively with other Business Analysts and stakeholders in OTR to investigate opportunities for business performance improvements. Key responsibilities include requirement gathering, reviewing business processes, investigation of technology solutions, designing and implementing optimal solutions and change management.
The primary focus of the position is to enhance student experience and OTR operations by optimizing resources in support of business transformation through department driven or institutional initiatives. Data literacy and analysis skills are required, and the incumbent will support ongoing efforts to develop a data-driven culture within and beyond the OTR through data synthesis and reporting.
Collaborate with stakeholders including academic departments, administrative offices, and IT teams to understand business needs and requirements related to student information management.
Conduct discovery meetings, workshops, and surveys to gather comprehensive requirements for Banner Student system enhancements and implementations.
Document business requirements, process flows, use cases, and functional specifications for proposed solutions.
Translate business requirements into technical specifications for Banner Student configuration and customization.
to support business operations
Design improved digitized processes that support business operations
Develop and implement new digitized process assets, including change management with relevant stakeholders
Evaluate and enhance operational reports and dashboard (eVisions/Argos) that support business processes and decision making:
Evaluate current data structures and identify opportunities to enhance reporting, including stakeholder engagement
Support change within the OTR for business process and system changes in alignment with change management direction
Provide training and support to end-users on the use of Banner Student functionality and processes.
Develop training materials, user guides, and documentation to facilitate the adoption of new features and enhancements.
Configure Banner Student modules and components according to business requirements, including admissions, student records, registration, course management, grading, and financial aid.
Collaborate with developers and technical teams to implement integrations, and enhancements to the Banner Student system.
Conduct testing and quality assurance to ensure the accuracy and effectiveness of configured solutions.
Understand the student and related data required of interfaces to ensure system and data integrity
Minimum Post-secondary degree or diploma in Information Systems, Technology, or Business Process design
Minimum 5 or more years direct experience with enterprise resource planning systems, studentinformation system maintenance and support for post-secondary educational institutions
Strong analytical skills with the ability to understand complex business processes and translate them into technical solutions.
Data extraction, manipulation and reporting experience with SQL and reporting or data analytics applications such as Argos, Tableau or PowerBI.
Strong relationship building and relationship management skills
Detail-oriented with a commitment to delivering high-quality solutions and support.
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
Demonstrated familiarity with project management and change management principles
BUSINESS ANALYST - P5944
View a summary of our for salaried employees as one of Alberta's Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.
A flexible Hybrid work model can be offered for this role in accordance with SAIT guidelines .
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.
Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there.

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