Assistant General Manager

1 week ago

Vaughan, Ontario, Canada Bass Pro Shops Full time
Assists General Manager with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, Outfitter morale and other duties as assigned.

Assumes responsibility for the entire store when the General Manager is out of the building.
Coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
Works closely with Base Camp/Corporate Canada Support Staff to ensure proper merchandise assortment and inventory levels.
Controls Company assets and financial efficiency by auditing reports, general ledger, electronic journals, physical inventory and procedures to ensure system integrity; monitors and controls cash management; controls stores operating & loss account.
Provides financial results / performance to the General Manager through several reports
Maintains a clean, organized and safe environment, building facility and all equipment and controls safety in the store.
Carries out Supervisory responsibilities and partners with Human Resources in accordance with the Company's policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; addressing complaints and resolving Outfitter and customer problems.
Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis and promoting programs including, but not limited to CLUB Membership, In –store customer satisfaction survey and In-Store Pick-up.
Minimum of 5+ years in big box, high volume management, with responsibility for one or more Sales Departments and Receiving or Front End experience.

Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret a variety of other financial, legal and technical information.

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.
Ability to establish and maintain effective working relationships with co-workers, Outfitters, customers and with the Base Camp support staff.
Demonstrated use and understanding of servant leadership and team concept of management.

Bass Pro Shops & Cabela's welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.

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