RQ07123 - Senior- Business Analyst

3 weeks ago

Toronto ON, Canada Modis International (US) Full time

Ontario Government Client is actively seeking a Business Analyst. As a Business Analyst, where you have experience in conducting intricate business assessments and leveraging Salesforce administration. This pivotal role requires proactive problem-solving skills and a deep understanding of IT trends and technologies. The ideal candidate will excel in communication, possess strong leadership capabilities, and demonstrate a commitment to driving improvements in public-sector healthcare initiatives.

Note: The candidate is present on-site for three days each week.

Must Haves:

  • Proficiency in Salesforce administration

  • Over 10 years of experience in business analysis, including leading and conducting detailed assessments

  • Regular review and analysis of production logs to provide proactive solutions

  • Comprehensive knowledge of I&IT business analysis, including maintaining relationships and advising on improvements

Criteria:

  • IT Knowledge and Experience:

    • Demonstrated awareness of emerging IT trends and technologies

    • Highly proficient in MS Office products and cloud-based technologies

    • Experience with Amazon Web Services (AWS) technologies and contact center technology

    • Familiarity with Salesforce administration and CRM product development

  • Business Analysis Skills:

    • Expertise in leading business analysis at various levels of detail

    • Creation of procedures to deploy changes in production environment with minimal impact

    • Ability to conduct gap analysis and develop business cases for IT initiatives

    • Strong documentation skills for business requirements and technical specifications

  • Public Sector/Healthcare Experience:

    • Over 5 years of experience in public sector healthcare

    • Familiarity with Public Sector Enterprise Architecture and Project Management Institute (PMI) standards

    • Experience with large, complex IT health-related projects

  • General Skills:

    • Strong leadership, analytical, and problem-solving skills

    • Exceptional interpersonal and communication abilities

    • Effective consulting and negotiation skills

    • Detail-oriented, flexible, and deadline-driven team player



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