Client Care Coordinator, Part-Time
2 days ago
*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated to supporting an estimated 4.5 million Canadians who are hearing-impaired._This is a part-time, hourly position designed to support our Edmonton - West End Medical Building clinic 2 days per week for an average of 16 hours weekly._*About the Role: *As a *Client Care Coordinator*, you change lives by empowering people to rediscover all the emotions of sounds. You will be responsible for delivering a high standard of customer care demonstrated by executing the following responsibilities:* Guide the customer journey as the first point of contact, by providing a caring and personalized experience and setting expectations for their clinic visit.* Manage the scheduling and confirmation of appointments for new and existing customers.* Prepare Hearing Care Professionals for customer appointments by communicating relevant customer information.* Convert outbound and inbound calls into appointments and drive marketing campaigns by managing callback and lead lists.* Maintain accurate customer database by ensuring that customer records are updated regularly.* Create invoices for products and services rendered; process payments from customers and maintain accurate financial records.* Educate customers on Amplifon programs, products, and services and resolve customer inquiries.* Maintain efficient clinic operations by overseeing clinic inventory and organization, supporting customers with basic hearing aid maintenance and repairs, and proactively anticipating clinic and customer needs.* Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.*What We Offer:** *Competitive Compensation: *We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities.* *Robust Benefits: *We offer a comprehensive benefit package, ample paid time off, and more to foster an award-winning employee experience.* *Growth: *As our team continues to grow, we want you to grow with us, so we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.* *Impact: *We help our customers rediscover all the emotions of sound, and we have fun doing it Our teams around the world are passionate about working together to change lives.*Education & Experience** High school diploma or equivalent* Diploma in business or medical administration is preferred* 2+ years of administrative experience, preferably in medical setting* 2+ years of customer service experience* Knowledge of the hearing aid industry preferred*Required Skills:** Able to build and maintain professional rapport with customers and colleagues* Able to work independently, autonomously, and as a collaborative leader of a team* Adherence to professional, ethical, and regulatory standards* Able to prioritize work efficiently in a fast-paced work environment* Proficient with MS Windows and Office* Knowledge of insurance and agency coverage for hearing care services is preferred_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs._#joinusJob Types: Part-time, PermanentPay: $19.00-$24.00 per hourExpected hours: 16 per weekAdditional pay:* Bonus payBenefits:* Employee assistance program* Life insurance* Paid time off* Tuition reimbursementSchedule:* Day shiftEducation:* Secondary School (required)Experience:* Administrative: 2 years (required)* Medical Receptionist: 1 year (required)Work Location: In person
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Client Care Coordinator, Part-Time
1 week ago
Edmonton, AB, Canada Amplifon Full time €19 - €24*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Part-time Care Coordinator
1 week ago
Edmonton, AB, Canada Amplifon Full time €19 - €24Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...
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Client Care Coordinator, Part-time
2 weeks ago
Edmonton, Canada Amplifon Full time**About Us**: **Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care...
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Client Care Coordinator, Part-Time
2 days ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Client Care Coordinator, Part-Time
2 weeks ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Client Care Coordinator, Part-Time
2 weeks ago
Edmonton, Canada Amplifon Full time €19 - €24About Us: Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are...
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Client Care Coordinator, Part-Time
2 weeks ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Client Care Coordinator, Part-Time
1 week ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Client Care Coordinator, Part-Time
2 days ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Client Care Coordinator, Part-Time
2 weeks ago
Edmonton, Canada Amplifon Full time*About Us: **Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators...
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Part-time Client Relations Coordinator
6 months ago
Edmonton, Canada Cornerstone Counselling Full timeCornerstone Counselling is looking to fill the role of a Part-time Client Relations Coordinator to join our Edmonton team. **Who We Are** Cornerstone Counselling is an inclusive, faith-based, not-for-profit agency with a 45-year history of offering compassion, support, and healing to people from all walks of life. We believe that everyone who needs help,...
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Client Care Coordinator
5 months ago
Edmonton, Canada Davinci wellness center Full timeFull Job Description DaVinci wellness Center branch of Independent Cardiology Consultants Inc is seeking a part time receptionist with potential for full time position. The anticipated days and hours for this role are Monday to Friday with two weeks fixed shift timings. The Client Care Coordinator is responsible for fostering a strong relationship between...
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Client Care Coordinator
3 weeks ago
Calgary, AB, Canada Amplifon Full time*Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...
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Client Care Coordinator
3 weeks ago
Calgary, AB, Canada Amplifon Full time*Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...
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Client Care Coordinator
3 weeks ago
Calgary, AB, Canada Amplifon Full time €19 - €24*Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...
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Patient Care Coordinator
1 month ago
Edmonton, Canada First Nations Technical Services Advisory Group Inc. Full time**Patient Care Coordinator** **About the Organization** First Nations Technical Services Advisory Group Inc. (TSAG) is a not-for-profit provider of quality technical service and training for First Nations in Alberta. TSAG’s purpose is to assist First Nations in gaining the tools and knowledge they need to achieve and maintain high standards in technology...
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Part Time
1 month ago
Edmonton, Canada Venta Care Centre Full timeVENTA CARE CENTRE is currently recruiting HEALTH CARE AIDES for our busy client orientated long term care facility. A recognized certificate or diploma in Health Care Aide approved by the Alberta Government/Alberta Health Services and current registry in the Health Care Aide data base is required. Experience in long term care is an asset. All new employees...
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Client Care Coordinator
6 months ago
Edmonton, Canada Amplifon Full time**Overview** An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers. You...
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Client Care Representative
6 months ago
Edmonton, Canada Priority Care Call Full timePriority Care Call provides a reliable and cost effective Emergency Alarm Systems for Seniors and people with disabilities. Care Call wants to provide our clients with the best possible service at the lowest cost. Care Call is searching for a mature person to provide excellent customer service by installing Personal Emergency Response Systems in and around...
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Care Coordinator
1 month ago
Edmonton, Canada Total Life, Inc. Full time**About Us**: Total Life is pioneering the evolution of preventive health, aiming to redefine healthcare through a patient-centric telehealth platform, particularly for older adults. At Total Life, we are on a mission to support seniors and combat mental health issues by making quality, affordable emotional support services easily accessible. We are...
