Community Outreach

4 weeks ago


Hamilton ON, Canada YWCA Hamilton Full time

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.


At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. On-the-job training and professional development opportunities
Opportunities to get involved in our community
If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team



Philanthropy & Communications


The Communications Specialist will be an integral part of the growing Communications Team, supporting internal and external communications and will be responsible for writing a variety of mediums to support storytelling, marketing, advocacy and philanthropy. The Communications Specialist is a consummate storyteller who understands the connection between brand strength and writing to achieve goals. They will identify engaging storytelling opportunities and develop content that speaks to YWCA Hamilton’s mission, vision and values by working cross-departmentally with YWCA Hamilton staff;


Writing & Storytelling
Increases YWCA Hamilton’s profile in community and disseminates work and messages through planning and implementation of communication activities;
Collaborates with community partners, clients and staff teams by conducting interviews, working to write blog posts feature storytelling and advocacy/position papers, social media posts, along with accompanying headlines;
Attend events to capture content, raise visibility, reach and impact of YWCA Hamilton when and where required;
Supports all internal and external communications initiated by the Manager and Director.
Contributes to the organizational communications calendar and works with the marketing & web team to integrate storytelling plans;
Supports content-writing for marketing and communications campaigns including but not limited to signature events and advocacy initiatives;
Ensures that all internal and external communications reflect a unified brand and creative voice that reflects YWCA Hamilton’s mission, vision and values;
Keeps current on emerging trends, practices and industry professional standards in communications;
Identifies and evaluates risks and takes appropriate action to control the risks with direction;
Manages and submits marketing and other related invoices in alignment with YWCA Hamilton processes and policies;
Maintains appropriate record-keeping and expense reporting in accordance with YWCA Hamilton’s policies and procedures, and confidentiality/privacy policies;
Media & Public Relations
Connects organization’s work to news in order to make effective media pitches;
Develops and executes strategies to strengthen public relations objectives including proactive media outreach;
Works to gain and maintain media coverage to reinforce YWCA Hamilton as the “top of mind” organization for issues impacting women and gender-diverse people;
Prepare pitch notes, speeches and presentations including preparing appropriate video clips and photographs;
Support director and executive leadership in crisis communications and talking points as needed;
Works safely, reports all workplace hazards and follows all YWCA Hamilton Health and Safety policies and procedures;
Recommends changes to policies, processes, and systems as appropriate to improve and enhance service delivery;
Post-secondary education in communications, marketing, writing or equivalent;
Two to three years of relevant experience in communications and marketing;
Experience working with digital and print media;
Experience writing for a variety of audiences, including: web, community partners, government, event attendees, funders, donors, clients etc.;
Experience with Mailchimp and/or similar communications platforms;
Proficiency in social media platforms, content creation and digital marketing tools (i.e., Google Analytics, Google AdWords, Facebook/ Instagram/ LinkedIn/ Tik-Tok, MailChimp, Canva, etc.);
Working understanding of SEO/SEM, including keyword research and relationship to successful content creation;
Internal communications experience, basic photography and/or video skills, basic html knowledge and use of content management systems, access to a vehicle, and experience in the non-profit sector an asset;
Ability to work a flexible schedule which includes occasional evenings and weekends and travel may be required;
Bilingual English/French or other languages an asset;
Ability to bring a feminist, anti-racist/anti-oppressive perspective to day to day work and strategic planning.
As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.


Accommodations are available throughout the recruitment process.



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