Bilingual Service Broker

3 weeks ago


Montréal QC, Canada YouSet Full time

Bilingual Service Broker (French/English)

Are you an AMF or RIBO licensed Insurance Broker or Agent? Come build the future of insurance with us.
YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We’re on a mission to build the most efficient and most loved insurance platform in Canada.
In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online.
To date, we’ve helped over 150 000 users shop for their insurance with an average of 4.9 stars in online reviews.
Assist clients with their home and auto insurance needs via SMS, email and phone thanks to our system which automates several manual tasks of a broker/agent - collecting information, reading consents, etc.

- Work independently - no micromanagement - to help us deliver outstanding customer experience
- Process policy modifications, renewals & cancellations
- Share your feedback with the team to improve customer experience
- You have strong oral and written communication skills in French and English
- Top-tier health benefits (health, dental, vision, etc.) & 100% remote work or downtown Montreal office space
~ Flexible start date (but the sooner the better)

This opportunity is for a full-time position in a high-growth company, with increasing responsibilities.
Courtier service bilingue (Anglais/Français)
YouSet révolutionne le secteur de l'assurance en combinant technologie, données et expertise humaine. Notre mission est de bâtir la plateforme d'assurance la plus efficace et la plus aimée au Canada.
En moins de 4 minutes, notre puissante technologie survole le marché pour t’aider à économiser 29% en moyenne sur ton assurance habitation et auto et te permet d’acheter ta couverture instantanément, en ligne.
À ce jour, nous avons aidé plus de 150 000 utilisateurs à magasiner leur assurance avec une moyenne de 4,9 étoiles en avis en ligne.
Quelles seront tes responsabilités?
- Assister les clients dans leurs besoins en assurance habitation et auto par SMS, courriel et téléphone grâce à notre système qui automatise plusieurs tâches manuelles d’un courtier/agent (collecte d’informations, lecture de consentements, etc.)
- Travailler de manière autonome (et sans microgestion) afin de nous aider à offrir une expérience client exceptionnelle
- Répondre aux questions de couverture d'assurance et offrir des conseils personnalisés
- Partager tes observations avec le reste de l'équipe afin d’améliorer l'expérience client
- Tu as de solides compétences de communication orale et écrite en français et anglais
-Assurance collective (Santé, dentaire, vision, etc.) 100% télétravail ou bureau au centre-ville de Montréal
~ Date de début flexible (mais le plus tôt le mieux)

Ceci est une opportunité pour un poste à temps plein dans une compagnie à croissance rapide avec des responsabilités grandissantes.



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