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Call Centre Customer Service Agents
3 weeks ago
Call Center Customer Service Representative
We are seeking a Call Center Customer Service Representative to provide superior solution to our clients and possible customers. The suitable Call Center Customer Service Representative will certainly be customer-focused, information related, and target driven. Obligations: Call Center Customer Service Representative
Getting or making a high quantity of telephone calls from or to customers.
Making every effort to attain very first telephone call resolution and maintain the quality of service supplied by the call facility.
Reacting efficiently to clients and developing a positive experience.
Remaining calm and professional while dealing with upset consumers and providing them with the very best services to fix their concerns.
Signing up with a team of Telephone call Center Customer Support Representatives and developing a positive connection of team effort, trust fund, and quality.
Comprehending and using the called for software, reports, devices, and metrics.
Joining training and aiming to enhance and enhance existing abilities.
Complying with all business policies and treatments.
Call Center Customer Service Representative
Exceptional telephone way, customer service skills, active paying attention abilities, spoken, and composed communication abilities.
Effectiveness with computers, especially when it come to CRM software program.
Strong time monitoring abilities.
Being able to speak more than one language fluently would be highly beneficial.
The concept for Encepta was birthed when one of its owners, Devan Bouchard, joined the Alacrity Canada accelerator program after finishing his Master of Design at UVic.
At the time, most firms taken part in telecommunication facilities solutions relied on manual verification to validate the required telecom network layout information utilized in decision making. Soon after signing up with Alacrity, Devan in addition to his founder Hadi Firouzi launched Encepta, sustained by Wesley Clover, an international financial investment administration company, Alacrity Canada, entrepreneurship@UBC Seed Fund and angel financial investment. Call Center Customer Service Representative
By making customer satisfaction and speed up a concern, our company has had the ability to supply framework remedies– whether it is project monitoring, preparation or design– to telecommunications, utilities and communities across Canada.
At the same time, with the focus on data gathering and R&D, Encepta has succeeded at creating positive responses loops for all customers, making crucial procedures a lot more reliable with every use.
Today, Encepta is part of the RAM Consulting Team. This debt consolidation of technical experience develops a significant and total service offering in style, evaluation, and eventually, detailed project monitoring. Call Center Customer Service Representative
Encepta remains to buy advancement that aids unify outdoors plant facilities information, enabling sped up decision making and network development in every market.
Call Center Customer Service Representative
See our list of telecommunication engineering jobs below to apply. We are always on the lookout for OSP designers, field technicians, software developers, engineering managers and more. Call Center Customer Service Representative
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Customer Service, Call Centre, and Cargo Agent
1 month ago
Prince George, BC, Canada Pacific Coastal Airlines Ltd. Full timeCustomer Service, Call Centre, and Cargo Agent (Prince George) Prince George Airport, 4141 Airport Road, Prince George, British Columbia, Canada Req #168 Pacific Coastal Airlines is seeking a permanent part-time (20-32 hours per week) Customer Service, Call Centre, and Cargo Agent based in Prince George . We are excited to welcome safety-oriented and...
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Call Centre Agent
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Vancouver, Canada JD Sports Canada Full time**Department**: Customer Service **Location**: Vancouver, BC **Workplace Type**: Hybrid **Job Type**: Full-time, Temporary (3 month contract with possibility of extension) **Salary**: $38,000 per year **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a...
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French Call Centre Agent
2 months ago
Vancouver, Canada JD Sports Canada Full time**Department**: Customer Experience **Location**: Quebec **Workplace Type**: Remote **Job Type**: Full-Time, Permanent THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the...
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Central Services
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Central Services
2 days ago
Vancouver, Canada FAIRMONT Full timeCompany Description Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Call Center Agent
1 month ago
Vancouver, Canada Dialospact Inc Full time**Job Title**: Call Center Agent **Location**: Vancouver, BC We are seeking a motivated and customer-focused individual to join our team as a Call Center Agent. As a Call Center Agent, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues promptly and...
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Customer Service Call Centre Agent
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Vancouver, Canada Pacific Car Loans Full timeAre you looking for a new career or to level-up your game if you are already in the automotive sales industry? We have an opportunity right now for the right person to join our fast-growing automotive dealership! We will teach you how to become a strong sales person and learn how to do prime and sub prime financing! We are looking for a motivated,...
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Seasonal Central Services
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Vancouver, Canada FAIRMONT Full time**Company Description** Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Seasonal Central Services
2 days ago
Vancouver, Canada FAIRMONT Full time**Company Description** Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Customer Service Representative
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Contact Centre Agent
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Seasonal Central Services
1 week ago
Vancouver, Canada Accor Full timeCompany Description Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Seasonal Central Services
2 weeks ago
Vancouver, Canada Accor Full timeCompany Description Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Call Center Agent Supervisor
2 days ago
Vancouver, Canada Rove Concepts Full timeRove Concepts is looking for a skilled Call Center Agent Supervisor to oversee our Claims Team. * NOTE- this role is for local residents only as you will be working on-site at our Vancouver office.* * If you are: - committed to service excellence; are consistent, caring, and dependable with a passion for helping others; are a consummate professional with...
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Call Center Agent Supervisor
1 week ago
Vancouver, Canada Rove Concepts Full time**Rove Concepts is looking for a skilled Call Center Agent Supervisor to oversee our Claims Team.** * NOTE- this role is for local residents only as you will be working on-site at our Vancouver office.* * If you are: *committed to service excellence; are consistent, caring, and dependable with a passion for helping others; are a consummate professional...
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Seasonal Central Services
4 weeks ago
Vancouver, Canada Accor Full timeCompany Description Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and...
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Vancouver, Canada Intellifi Corporation Full time**Role and Responsibilities**: - Properly identify all callers prior to releasing any private information - Assess customer ask and identify need - Transfer calls to specialized departments, people if necessary - Make outbound calls as required, promote services when needed - Assist customers using the customer portal including password resets - Maintain...
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Call Centre Agent
40 minutes ago
Vancouver, Canada Ogistics Logistics Full timeOverview: **Responsibilities**: - Handle inbound and outbound customer calls professionally - Provide information about products and services - Assist customers with placing orders or resolving issues - Utilize sales techniques to upsell products or services - Maintain accurate customer records through data entry - Follow communication scripts to ensure...
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Customer Service Manager
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Customer Care Agent
1 week ago
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