Specialist Solution Management

3 weeks ago

Montréal QC, Canada Canadian National Railway Company Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The Cloud Automation Specialist is an experienced cloud engineer responsible to define and set the monitoring and automation requirements needed to properly support CN’s cloud operation.

The incumbent is to ensures that monitoring tools and automation requirement, including AI Ops, IaC, CI/CD and DevSecOps governance and practices, are delivered for the cloud and platform for a successful operationalization.

Main Responsibilities

· Define, documents, communicate, and enforce monitoring, observability and automation guidelines, standards and best practices.

· Participate to all initiatives related to monitoring, automation, optimization, efficiency, capacity planning, emergency response, change management and process improvements.

· Contribute to the AI Ops roadmap

· Manage capacity performance and support FinOps right sizing effort

· Monitor and maintain system availability and performance.

· Contribute to defining, designing and implementing suitable monitoring and automated processes to optimise the day-to-day support activities.

· Review root cause analysis documents and ensure actions taken to reduce future occurrences with proper monitoring and automation.

Architecture and Project Partnering

· Be an active member of the Cloud CoE representing Operation

· Educating teams on latest observability, monitoring and automation technologies

· Help define and set the monitoring and automation practice that meets the operation requirements

· Work with Cloud integration project to capture key operation support requirements and ensure their implementation and adoption

Requirements

· GCP certifications

· Minimum 5 years overall IT work experience

· At least 2years of experience in the field of cloud computing and monitoring operation with hands-on experience with Infrastructure as code technology such as Terraform and Ansible

· Experience in AI and Machine Learning is an asset

· Hands-on experience with CI/CD technology such as Azure DevOps and Git

· FinOps and Cloud cost control experience is an asset

· Troubleshooting and analytical

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

For internal candidates, note that the grade level of the position will depend on the employee's experience.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email. 

FAQ
Check here for answers to your CN hiring questions. Applying for a Job at CN Does CN offer entry-level positions?

Yes, we have many positions ranging from entry to senior levels, both in the field and in corporate and IT functions. All available positions are posted onto our Careers website.

Does CN hire students, interns, and new graduates?

Yes, Internship opportunities are posted onto our Careers website, when available.

What's the best way to apply for a position at CN?

Search and apply for a job on our Careers website. Once you’ve created a profile you’ll be able to apply for additional openings and view the status of your application(s). We do not accept resumes by email, fax or mail.

Can I apply for more than one job at the same time?

Yes, feel free to apply to any jobs you're qualified for.

What is the rehire process for former CN employees?

The application process for a former CN employee is the same as for all other candidates.

Does CN accept foreign applicants?

CN requires that applicants be legally eligible to work in Canada or the US. This includes Citizens, Permanent Residents, or anyone in possession of a work permit with certain conditions. At this time, CN does not provide immigration assistance to foreign applicants.

My Job Application What is my application status?

To see your application status, go to our Careers website and login to your candidate profile. It may take some time before your status is updated, as we receive a high volume of applications on a daily basis. If you are being considered for a job, you will be contacted by a member of our Recruitment Team.

Can I withdraw an application?

Yes, if you change your mind about a particular job, you may withdraw your application at any time. If you've already received a job offer, you can simply decline it.

I completed an Online Assessment, what are my next steps?

The Recruitment Team will notify you by email whether or not you will be moving on to the next step of the recruitment process, based on your online assessment results. If successful, you will be invited to the next available recruitment session hosted in the location you have applied to. Keep in mind that it can take several weeks before a session becomes available.

I was unsuccessful with the online assessment - how long must I wait before I can re-apply?

You will have to wait a period of 6 months before you are eligible to re-apply to a position that requires the same testing.

I am having technical difficulties with the online assessment.

For online assessment troubleshooting and support please contact cnrecruitment@cn.ca .

I was not selected for a job and would like feedback on my application.

Due to the high number of applications we receive, we cannot provide feedback as to why each candidate was not progressed.

Using our career site How do I create a Careers profile?

Click the Create a Profile button in the upper right-hand corner of our Careers website and complete the form and captcha.

Can I edit a previously submitted cover letters, resumes, and/or documents?

No, once an application has been submitted, you cannot upload additional documents, revise questions, nor replace the existing resume or letters attached to that application.

I forgot my password.

If you forgot your password or need to create a new one, click on the Forgot Password link. Enter your User Name or User ID, and an email containing your password will be sent to you. Be sure to check your inbox, spam, and junk folders for the password recovery email. If you do not receive the password recovery email within 24hrs, contact your Talent Acquisition Advisor directly or send an email to cnrecruitment@cn.ca .

For all other technical issues

If you are experiencing technical difficulties with our Careers website, send us an email at cnrecruitment@cn.ca describing the technical issue(s) in detail and provide us with screenshots so that we can better assist you.

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