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Software Product Owner

4 months ago

Canada ZIRO Full time

Engineering | Anywhere in Canada | Full-time, Permanent

*Accepting applications from across Canada only*

La version française suit

You made it here and we’re glad you did. Perhaps you are curious about how our potential matches up with yours. Or perhaps you are keen to do something amazing. Either way, it’s a match worth exploring.

At ZIRO, you have the opportunity to play a huge role in the growth of an entire industry by helping organizations find best fit solutions and make use of them. Companies need help making confident decisions without the complexity and risk. We need people like you to help make it happen.

We’re looking for an innovative Software Product Owner to help us grow. As a Product Owner, you will maximize the value of the software products developed by ZIRO’s Software Engineering Team.

This is us

We’re a team of unified communications (UC) all-stars who are relentlessly focused on making UC hassle-free. We do that by helping organizations select, set up, and manage their phone, contact centre and meeting technology any way they want with confidence.

We are a high-growth company with:

  • an experienced leadership team with over a decade of UC know-how
  • builders and problem-solvers who are passionate about what we do
  • the drive to continuously improve by taking risks, owning it, and getting things done

This is you

You are an independent, analytical problem solver. You are an excellent communicator who can manage expectations and competing priorities. You are a people person and love engaging with customers and stakeholders in various departments. You embody ZIRO’s core values of accountability, courage, passion, innovation, selflessness and use good judgement.

What you will do

  • Ensure user stories are well-defined, clear, and detailed enough for the software development team to work on.
  • Software designs are well thought out and meet general UI/UX best practices.
  • Translate complex customer problems and concepts into actionable product requirements.
  • Continuously prioritize the dev backlog to ensure it aligns with the product roadmap and customer needs and priorities.
  • Engage with stakeholders (customers, business leaders, and other interested parties) to gather requirements and feedback and validate the product vision and roadmap.
  • Manage and communicate expectations regarding what the development team can deliver and by when.
  • Establish clear acceptance criteria for each user story to ensure the development team understands the requirements for the item to be considered complete.
  • Review and accept or reject completed stories based on whether they meet the predefined acceptance criteria and customer requirements.
  • Continuously gather and incorporate customer feedback to ensure the product meets their needs and expectations.
  • Monitors market trends, customer needs, and competitive products to ensure the product remains relevant and competitive.

What you need to do it

  • Experience. You have 3-5 years of experience in a product owner or manager role for a software product.
  • Education. You hold a degree in Business, Computer Science or Engineering.
  • Expertise. You have basic knowledge of Web Application Development (HTML, RESTful, APIs), an understanding of UX/UI components/principles and design practice. You are familiar with Scrum/Kanban Process.
  • Independence . You can learn new concepts quickly and teach yourself skills.
  • Communication . You enjoy working on a team and are a strong verbal and written communicator.
  • Organization . You manage your time wisely and plan to accomplish your tasks on time.
  • Humility. You are open to feedback and coaching from management and team members.
  • Bonus. You have familiarity with Microsoft Azure, EntraID or Teams. You have familiarity with telephony or Unified Communications.

Interviews will be conducted virtually, via Microsoft Teams.

Ingénierie | N'importe où au Canada | Temps-Plein, Permanent

*Nous n'acceptons que les candidatures provenant de l'ensemble du Canada.

Vous êtes arrivé jusqu'ici et nous en sommes heureux. Vous êtes peut-être curieux de savoir si notre potentiel correspond au vôtre. Ou peut-être avez-vous envie de faire quelque chose d'extraordinaire. Quoi qu'il en soit, c'est une rencontre qui vaut la peine d'être explorée.

Chez ZIRO, vous avez la possibilité de jouer un rôle important dans la croissance d'un secteur entier en aidant les organisations à trouver les solutions les mieux adaptées et à les utiliser. Les entreprises ont besoin d'aide pour prendre des décisions en toute confiance, sans complexité ni risque. Nous avons besoin de personnes comme vous pour y parvenir.

Nous sommes à la recherche d'un Chef de Produit Logiciel innovant pour nous aider à nous développer. En tant que Chef de Produit Logiciel, vous maximiserez la valeur des produits logiciels développés par l'équipe d'ingénierie logicielle de ZIRO.

C'est nous

Nous sommes une équipe d'experts en communications unifiées (UC) qui s'efforcent sans relâche de rendre les UC faciles à utiliser. Pour ce faire, nous aidons les entreprises à sélectionner, configurer et gérer leur téléphone, leur centre de contact et leur technologie de réunion comme elles l'entendent et en toute confiance.

Nous sommes une entreprise à forte croissance avec :

  • Une équipe de direction expérimentée qui possède plus d'une décennie de savoir-faire en matière de communications unifies
  • Des bâtisseurs et des résolveurs de problèmes passionnés par ce que nous faisons
  • La volonté de s'améliorer en permanence en prenant des risques, en s'appropriant la situation et en faisant avancer les choses

C'est vous

  • Veiller à ce que les récits des utilisateurs soient bien définis, clairs et suffisamment détaillés pour que l'équipe de développement du logiciel puisse travailler dessus.
  • Les conceptions logicielles sont bien pensées et respectent les meilleures pratiques générales en matière d'interface utilisateur et d'interface utilisateur.
  • Traduire les problèmes et concepts complexes des clients en exigences de produits exploitables.
  • Les projets de développement sont continuellement priorisés afin de s'assurer qu'ils sont alignés avec la feuille de route du produit et les besoins et priorités des clients.
  • S'engager avec les parties prenantes (clients, chefs d'entreprise et autres parties intéressées) pour recueillir les exigences et les commentaires et valider la vision et la feuille de route du produit.
  • Gérer et communiquer les attentes concernant ce que l'équipe de développement peut fournir et dans quels délais.
  • Établir des critères d'acceptation clairs pour chaque histoire d'utilisateur afin de s'assurer que l'équipe de développement comprend les exigences pour que l'élément soit considéré comme terminé.
  • Examiner et accepter ou rejeter les histoires terminées en fonction de leur conformité aux critères d'acceptation prédéfinis et aux exigences du client.
  • Recueillir et intégrer en permanence les réactions des clients afin de s'assurer que le produit répond à leurs besoins et à leurs attentes.
  • Suivre les tendances du marché, les besoins des clients et les produits concurrents pour s'assurer que le produit reste pertinent et compétitif.

Ce qu'il faut faire

  • Expérience. Vous avez 3 à 5 ans d'expérience dans un rôle de Chef de Produit Logiciel ou de manager pour un produit logiciel.
  • Formation . Vous êtes titulaire d'un diplôme en commerce, en informatique ou en ingénierie.
  • Expertise. Vous avez une connaissance de base du développement d'applications web (HTML, RESTful, APIs), une compréhension des composants/principes UX/UI et des pratiques de conception. Vous êtes familier avec le processus Scrum/Kanban.
  • Autonomie. Vous pouvez apprendre de nouveaux concepts rapidement et acquérir des compétences par vous-même.
  • Communication. Vous aimez travailler en équipe et vous êtes un bon communicateur, tant à l'oral qu'à l'écrit.
  • Organisation. Vous gérez votre temps judicieusement et planifiez vos tâches dans les délais impartis.
  • Humilité. Vous êtes ouvert aux commentaires et au coaching de la direction et des membres de l'équipe.
  • Bonus. Vous êtes familier avec Microsoft Azure, EntraID ou Teams. Vous êtes familier avec la téléphonie ou les communications unifiées.

Les entretiens se dérouleront virtuellement, via Microsoft Teams.