Inside Sales Engineering

3 weeks ago


Victoria BC, Canada Ruhrpumpen Group Full time

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. The Inside Sales Engineer (ISE) is an essential part of the selling process.TheISEprovides a competitive quotation to our customer and via collaboration with an Outside Sales Engineer (OSE…the sales engineer who interacts directly with our customer), ensures the quotation becomes an order . TheISEmust have a strong foundational knowledge ofRuhrpumpen(RP) products, sales methodologies, and applications engineering processes.
Properly use quotation software tools, reference resources, & follow detailed RP processes.
Understand customer’s commercial requirements (terms and conditions, etc.) and ensure RP quotation meets commercial as well as technical needs of the customer.
Handle multiple tasks and projects as at any time ISE will have quotation tasks in various stages of quotation life (initial quotation work, ongoing customer clarification work, order handoff to RP factories for project execution, etc.).
As needed, participate in project meetings (at RP or customer location) to define the technical and commercial aspects that govern a customer’s project needs.
English is the official language of RP so must be proficient speaking/reading/writing English.
Excellent multi-tasking and time management skills are a must as the work is deadline driven and ISE will have many quotation projects in different stages of the quotation life at any given time.
In-depth working knowledge of hydraulics, mechanics, pumps (applications, sizing, mechanical operation), pump design standards (NFPA-20, UL&FM, CSA, HI, ANSI, etc.).
Knowledge of pump accessories (such as electric motors, mechanical seals and seal systems, etc.).
Expertise in specific pump applications for custom (“engineered to order”) fire pump packages.
Degree in Engineering or Industrial Distribution preferred
VEVRAA Federal Contractor/EEO/AAP
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