Technical Writer, Student, Teacher
2 weeks ago
Watson-Walker is the leading provider of technical publications and resources within the mainframe industry. They are committed to delivering high-quality, insightful content to their readers, aiding in their understanding of complex technologies and industry developments. As a Technical Writer specializing in Mainframe Systems at Watson-Walker, you will be responsible for creating comprehensive and accessible content aimed at educating readers on various aspects of mainframe computing. You have a passion for the mainframe and enjoy digging into all aspects of it to understand the “What? of the latest release or development and can’t wait to explain what it is and what it means to the rest of the community in ways that are easily understood to them.
As you grow to be a highly-respected authority in the industry, you will be collaborating with industry experts and leverage your network to enhance the credibility and depth of Watson-Walker publications.
Networking: Seek and develop relationships with industry experts to gain knowledge and credibility in the community.
Content Creation: Develop and write high quality content for users in the community to broaden understanding, educate on use and explore trends in the marketplace.
Proven track record of teaching or presenting complex technical concepts in a clear and understandable manner.
Familiarity with technical writing standards and experience in producing materials such as Redbooks or enterprise tech journal articles.
Understanding of performance analysis and SMF data handling would be advantageous.
Knowledge of mainframe subsystems such as CICS, DB2, IMS, and MQ, with a preference for expertise in MVS.
Ability to work collaboratively with subject matter experts and stakeholders to produce high-quality content.
Travel is required 10 - 20% of the time to events and industry expert sites. Valid Passport is required.
Interpersonal Skills: Exceptional ability to build and maintain positive relationships with customers, demonstrating active listening and fostering a sense of trust and community in every interaction. Excellent verbal and written communication, capable of delivering quality content and executing highly-technical conversations effectively.
Emotional Intelligence: High-level of self-awareness, self-regulation, motivation, empathy and other social skills
Mainframe Proficiency: Knowledge and experience of 5+ years of mainframe subsystems, particularly MVS, CICS, DB2, IMS, and MQ.
Broad Network: Develop, foster and identify a deep network of friends and contacts throughout the mainframe ecosystem to provide additional details and insights in areas of less expertise.
Technical and Security Proficiency: Generalist skills encompassing MVS, Linux, security, and networking would be beneficial.
Analytical Thinking: Performance analysis experience and general SMF data handling would certainly be valuable.
Word Processing Software: Proficiency in word processing software (e.g., Experience in creating presentations using PowerPoint and analyzing data with Excel.
Training: Support for continuing education for work-related courses
Three weeks of paid vacation allowance plus additional time off over the holiday season, time off on your birthday and additional annual personal days for community involvement and volunteering
Extended health and dental coverage, including an additional health spending account
Company Perks: Sporting event ticket opportunities and select donation charitable matching
If you are passionate about contributing to shaping the future of mainframe computing education and knowledge dissemination, we invite you to apply above. We will be in contact with you to organize a chat if your profile resonates with our clients’ needs. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, 2SLGBTQ+ and people with disabilities. Accommodations are available upon request at any time during the recruitment process to individuals who self-identify as having a disability or special need.
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