Customer Success Account Management Leader
4 weeks ago
SysAid is a dynamic SaaS company specializing in IT Service Management while pioneering generative/conversational AI. As a Team Lead, Customer Success you are not just leading a global team of CSMs; Ownership and accountability are your watchwords, ensuring effective management of tasks and responsibilities.
Manage your book of business and the life-cycle of account management activities, nurturing customer relationships.
Develop strategic plans for value expansion in existing customer accounts.
Identify growth opportunities within your team members' account portfolio
6+ years in customer success in the software B2B hi-tech industry (SaaS/AI products).
~2-3 years of successful management experience.
~ Exceptional leadership qualities, including high accountability, proactivity, and thoughtfulness.
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Customer Success Account Manager
3 days ago
Toronto, Canada Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Manager
6 days ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
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Customer Success Manager
2 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
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Customer Success Manager
2 weeks ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...
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Customer Success Account Manager
4 weeks ago
Greater Toronto Area, Canada Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Manager
1 week ago
Toronto, ON, Canada Nitro Full timeWe help the world work smarter—and have plenty of fun while doing it. A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and 13,000+ business...
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Customer Success Account Management
2 weeks ago
Toronto, Canada Microsoft Full timeOverview Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. With over 17,000 employees...
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Technical Account Manager CUSTOMER SUCCESS
3 weeks ago
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Customer Success Manager
4 days ago
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Executive Customer Success Manager
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Toronto, ON, Canada Carebook Technologies Inc. Full timeAt Carebook, our mission is to create a world of connected health that empowers individuals and brings organizations towards a proactive and lifelong commitment to wellbeing. We believe in a world where everyone has the opportunity to be actively engaged and fully supported in managing and improving their overall health. Established in 2014, Carebook is a...
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Executive Customer Success Manager
6 days ago
Toronto, ON, Canada Carebook Technologies Inc. Full timeAt Carebook, our mission is to create a world of connected health that empowers individuals and brings organizations towards a proactive and lifelong commitment to wellbeing. We believe in a world where everyone has the opportunity to be actively engaged and fully supported in managing and improving their overall health. Established in 2014, Carebook is a...
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Customer Success Manager
1 week ago
Toronto, Canada AMCS Group Full time**DIGITAL WAYS TO A CLEANER WORLD** Do you want to work for a company with Irish roots and a global impact? A leader in environmental services, AMCS is a trailblazing software company that guides and supports other businesses on their journey towards sustainability. **AMCS leads the way** The AMCS team is at the cutting edge of technology. Companies come...
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Lead Customer Success Manager
7 days ago
Toronto, Canada Herjavec Group Full timeCyderes is looking for a dedicated and creative Lead Customer Success Manager to join the CYDERES Customer Success team. This is an exciting opportunity for someone who thrives on solving customers’ problems, is energized by working with interesting technologies, and desires to contribute improvements to our core product offerings and grow this business....
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Customer Success Manager
3 weeks ago
Toronto, ON, Canada Mentimeter AB Full timeAs a Customer Success Manager, you will help our customers to make Mentimeter become a core part of their daily work life, by driving adoption and usage of our Enterprise solution. You will partner closely with our Relationship Managers to help our customers become successful in using Mentimeter. To be able to deliver an amazing customer experience, you...
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Enterprise Customer Success Manager
6 days ago
Toronto, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. The...
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Enterprise Customer Success Manager
5 days ago
Toronto, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. The...
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Enterprise Customer Success Manager
5 days ago
Toronto, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. The...
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Enterprise Customer Success Manager
7 days ago
Toronto, ON, Canada Carebook Technologies Inc. Full timeAbout Carebook At Carebook, our mission is to create a world of connected health that empowers individuals and brings organizations towards a proactive and lifelong commitment to wellbeing. We believe in a world where everyone has the opportunity to be actively engaged and fully supported in managing and improving their overall health. Established in...
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Customer Success Manager
3 weeks ago
Markham, ON, Canada Doxim Inc. Full timeDoxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively,...
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Customer Success Manager
3 weeks ago
Toronto, ON, Canada Enable International Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers. And the market agrees with us. Our more than 500...