Data Entry Clerk

3 weeks ago

Toronto ON, Canada S I Systems Full time

Jr. Data Entry Clerk to support and maintain service level agreements for a major insurance client - 2470
Position: Jr. Data Entry Clerk to support and maintain service level agreements for a major insurance client - 2470
Duration: 6 months with possible extension
Location: Hybrid, Markham
Job ID: 2470
Must Haves:
~1+ yrs Data Entry experience
~ MS Excel, MS Office
~ Insurance/Financial industry experience

Nice to Haves:
~ Salesforce experience (creating accounts, portal submissions)

Accountabilities:
• You are responsible for delivering superior quality commitments and fostering a "One Stop Shop" environment for our broker partners.
• You will service our broker partners' needs in a timely and informed manner. Broker connection should constantly be challenging status quo to ultimately provide premier underwriting service.
• You will have an opportunity to strongly influence the results of the Broker Survey. Dedicated steps taken throughout the year will contribute to a successful outcome of this survey.
• You are committed to exhibiting a high degree of integrity when representing Broker/Aviva and while dealing team members and the leadership team.
• There will be a focus on service for our existing book of business and support to maintain our service level agreements
• Data entry for New Business, creating Salesforce accounts, creating portal submissions, documentation within new submissions
• Maintenance of new business trackers and ensuring a high level of data accuracy
• Processing new business binds, ensuring proper storage of documentation and communication, following up on outstanding risk items
• Ordering MVR, Auto+ and Hits reports for the business
• Completing risk follow ups with our broker partners and adhering to our abeyance system framework
• Working closely with leadership on work distribution, triage and SLA data builds
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