Senior Information Management Analyst

3 weeks ago

Calgary AB, Canada Urban Legal Recruitment Inc. Full time

Our client is a high profile and highly respected large Calgary law firm who is looking to add a Senior Information Management Analyst to their team. The Senior Information Management Analyst plays a crucial role in ensuring efficient records and information management practices are developed and maintained within the firm. In addition to efficiently carrying out day-to-day records management responsibilities related to retrieval, compliance, and maintenance for internal and external clients, this role also leads the development and maintenance of records and information management practices, procedures, policies, and systems.
The Senior Information Management Analyst has the responsibility to complete the following duties:

Document Management

Administer security requests in the document management system including additions, deletions, ethical wall creation and all related processes and procedures;
Serve as the primary contact for security issues and monitoring of document management activities in the iManage database applications;
Provide expertise through technical support, consulting, and problem-solving with lawyers and legal support staff on document and records management use cases and requirements;
Assist staff with access and retrieval to documents and content available in the document management system;

Ensure records comply with relevant regulations and legal requirements;
Oversee records stored in our offsite storage facility;
Create and maintain procedures associated with the document management system and scanning applications including Work 10, IRM, iManage Share, iManage Drive and Kofax;
Collaborate with legal teams to address specific record and information needs;
Assist as required in the filing of active files onto shelving units in Central Files;
Project management of scanning initiatives within the Firm, including creation of processes based on best practice, resource allocation, collaboration with other departments, and oversight;
Act as backup resource for conflicts, limitations and confidential projects monitoring;
Assist as required with the packing and inventorying/indexing of inactive files for transfer to a commercial storage vendor;

Evaluate and test client software upgrades in databases with connections with records management databases including, but not limited to, iManage;
Lead regular audits to maintain data accuracy; Post-secondary education in Information Management, Database Administration, or similar;
~5+ years' experience in records management or related areas (information management, library, etc.);
~ In-depth understanding of records management practices and principles;
~ Technologically competent and comfortable with administering databases for records and user information;
~ Experience and/or administrator knowledge of iManage's records and document management softwares are an asset;
~ Fast and accurate typing skills; Exceptional technical expertise: Knowledgeable, experienced and skilled in records and information management fundamentals. Exceptionally effective at planning ahead, organizing, and prioritizing.

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