- Online Operations Coordinator
3 weeks ago
We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.
To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide. We are seeking a Manager, Payment Operations to join our Operations team to drive excellence in payment processing and cash management. This role is pivotal in refining and optimizing payment processes, enhancing efficiency, and ensuring compliance while fostering collaboration with cross-functional teams and external partners.
Review, refine, and potentially reengineer payment processes to enhance efficiency, mitigate risks, and ensure regulatory compliance
Documentation Management:
~ Partner with Product and Engineering teams to drive innovation and automation in payment operations, enhancing scalability and reliability
Support integration efforts with new processing bank partners, playing a pivotal role in the launch process and ongoing relationship management
Partner Management:
~ Act as the primary point of contact for processing bank partners, handling escalations, fraud investigations, reconciliation issues, and facilitating regular meetings to ensure alignment and collaboration
Funds Management:
~ Collaborate closely with the Finance team to ensure effective money management & forecasting
Bachelor's degree in Business Administration, Finance, or related field; MBA or relevant professional certifications preferred
Proven experience in operations management within the financial services or payments industry, with a track record of success in team leadership and process optimization
Strong understanding of payment processing technologies, regulatory requirements, and industry best practices
Accommodations are available on request for candidates taking part in all aspects of the selection process.
We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments. Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Paramount Commerce by 2x
Head of Operations at Fella Health — Remote, $125k-$225k/yr + 0.Regional Support Manager - North America
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