Account Manager

4 weeks ago

Rossland BC, Canada MacLean Engineering Full time

MacLean Engineering is looking for a skilled and passionate Sales Account Manager  to join our growing team in British Columbia . If you are looking to be challenged, valued, and rewarded with a competitive compensation package in a dynamic work environment, this position is for you

The Account Manager will partner with our customers to ensure our long-term success. The Account Manager’s role is to manage a portfolio of assigned customers, develop new business from existing clients within a designated geographical area and actively seek new opportunities. 

You will be responsible to prospect new sales opportunities, close sales, grow existing business, handle technical inquiries, and provide resolution and support for our customers.

You will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services .  

About the Position: 

  • Operate as the lead point of contact for any and all matters specific to your customers
  • Responsible for managing several accounts and often being the face of the company to many clients.
  • Building new business relationships using existing industry contacts.
  • Negotiate contracts and close agreements to maximize profit
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Understand customers business needs for developing a good sound knowledge of the local market conditions.
  • Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Keep Management informed by submitting weekly reports including your schedule, accomplishments and long and short term objectives.
  • Identify and grow opportunities and collaborate with to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed
  • Visit customers and actively seek out new sales opportunities through cold calling, networking and social media.
  • Prepare Equipment/Parts Quotes
  • Regular U/G trips are required for understanding customer specific mining applications, sales opportunities and equipment performance.
  • Generate and share competitive analysis and market intelligence. Know your competitors. Monitor your competition by gathering current marketplace information on pricing, products, new products and delivery schedules.

About You:   The successful candidate(s) must be willing to learn, open-minded and flexible, organized and detail oriented, team oriented, disciplined, and must have a positive attitude, along with the following qualifications:

  • Ability to build and maintain lasting relationships with customers is required
  • The ability and desire to sell
  • Excellent listening, negotiation and presentation skills 
  • Excellent verbal and written communications skills
  • Solid problem-solving and decision-making skills
  • A positive, confident and determined approach
  • Resilience and the ability to cope with rejection
  • A high degree of self-motivation and ambition
  • The skills to work both independently and as part of a team
  • Willing to respond to after-hour problems and concerns
  • Proven work experience as an account manager, key account manager , junior account manager or other relevant experience 
  • Computer literacy and MS Office (particularly MS Excel) 

About Us: MacLean Engineering has been a leading innovator of underground mining equipment solutions for over 40 years. As we continue to expand our product range and geographic footprint, we remain privately owned and consistently focused on the Company’s founder’s original engineered design imperatives – safety, productivity, and enduring quality. MacLean Engineering has three Canadian manufacturing facilities located in Collingwood, Owen Sound, and Barrie. Our workforce is comprised of various skilled trades working together in a safety and quality-oriented environment to produce components and equipment to the underground mining industry, as well as the municipal, environmental, and industrial sectors.

We offer competitive wages and benefits including:

  • 3 weeks’ vacation annually
  • Flexible Group benefits Package (Once probationary period is completed)
  • Voluntary DPSP (Deferred Profit-Sharing Plan) and GRRSP (Group Registered Retirement Savings Plan) (Once probationary period is completed)
  • Annual Employee Bonus
  • $250 Annual Safety Shoe allowance
  • Company Paid Uniforms

We thank all applicants in advance for their application and interest in MacLean Engineering & Marketing Co Limited. However only those candidates selected for an interview will be contacted.

MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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