Operations Manager-Import/Export

4 weeks ago

Montréal QC, Canada Priorityworldwide Full time

Priority Worldwide est un chef en pleine croissance dans le transport de fret. Nous sommes pleinement engagés dans notre responsabilité environnementale d'entreprise et avons pris des mesures substantielles pour améliorer l'environnement de travail de nos employés et réduire notre impact sur cette planète.

Aperçu du poste

Priority Worldwide est à la recherche d'un leader opérationnel visionnaire pour diriger sa division d'expédition de fret, de courtage et de services à valeur ajoutée dans son bureau de Montréal. Le directeur des opérations gérera toutes les facettes des opérations, y compris les ventes et les finances, sous la direction d'un leader opérationnel. Pour assurer une croissance continue des ventes, une gestion efficace et un leadership de l'équipe, le candidat aura besoin d'une expérience avérée dans la gestion des importations/exportations, de la conformité, des transporteurs de fret maritime et aérien, des ventes, des consolidateurs et des transporteurs de transport nationaux.

La personne recrutée doit posséder un fort désir d’apprendre, de gérer et de mettre en œuvre les services de Priority Worldwide et d’interagir de manière proactive avec le personnel et les clients de Priority Worldwide. On s'attend à ce que cette personne utilise les outils fournis et développe davantage nos systèmes pour exploiter avec succès nos opérations en croissance à Montréal. Un professionnel de Priority Worldwide qui réussit maintiendra la continuité, apportera de nouvelles idées et dirigera une opération propre, sûre et efficace.

Tâches de base

  • Examiner, réviser et mettre en œuvre tous les processus opérationnels pour garantir l'expérience client ultime.
  • Rester à jour en matière de DG, TSA, FMS, ainsi que d'autres réglementations, selon les besoins.
  • Aura besoin de la capacité de gérer des expéditions individuelles (import/export/national) selon les besoins
  • Implication active et directe avec le personnel et la direction pour garantir un environnement de travail cohérent.
  • Assurer la motivation du personnel et assurer un coaching pour améliorer ses capacités et son niveau de compétence.
  • S'assurer que les équipes assignées travaillent efficacement, que les clients reçoivent une réponse rapide et que les processus établis sont suivis.
  • Gérer la charge de travail du personnel et la répartition des tâches, y compris la participation active aux tâches pour garantir une exécution précise et dans les délais.
  • Capacité à aider à la finalisation des ventes/contrats et à favoriser une forte fidélisation de la clientèle.
  • Fournir et assurer le respect constant de la mission de Priority Worldwide visant à garantir l'expérience client ultime. 
  • Solides compétences en leadership opérationnel
  • Minimum de 10 ans d'expérience directe en importation aérienne et maritime, en vols intérieurs et en exportation
  • Doit être bilingue en français et en anglais
  • Solides compétences informatiques, expérience privilégiée avec Cargowise
  • Licence de courtier en douane préférée mais non obligatoire
  • Capacité à s'intégrer dans une plus grande entreprise privée avec un réseau mondial de bureaux répartis en Europe, au Moyen-Orient, en Afrique de l'Ouest et en Australie, tout en travaillant sans problème en tant que membre de l'équipe locale.

Avantages et remuneration

  • Salaire 80 000 $ à 110 000 $ CAD, selon l'expérience
  • Ensemble d'avantages sociaux supplémentaires (santé étendue, vie)
  • 2 semaines de congés payés
  • 5 jours de congés personnels payés
  • Régime de retraite REER et RPDB avec contrepartie de 3 % de l'entreprise
  • Programme de bonus annuel
  • 3 jours de congés payés pour le travail bénévole
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