Remote Customer Support Specialist
3 weeks ago
Company Overview: Join our dynamic and growing team as a Remote Customer Support Specialist. Global Life-AO is a leading insurance agency committed to providing exceptional coverage and service to our clients. Our team values integrity, professionalism, and a client-centric approach in everything we do.Position Summary: As a Remote Customer Support Specialist, you will be the frontline of our customer service operations, providing timely and professional assistance to our valued customers. You will address inquiries, troubleshoot issues, and ensure a positive experience for every customer interaction. Key Responsibilities:
- Respond promptly to customer inquiries via email, phone, or chat in a courteous and professional manner.
- Identify customer needs, troubleshoot problems, and provide appropriate solutions or escalation as needed.
- Educate customers on product features, usage, and best practices.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Stay updated on product knowledge and industry trends to better assist customers.
- Previous experience in customer support or a related role.
- Excellent communication skills, both written and verbal.
- Empathy and patience in handling customer inquiries and resolving issues.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency with computer systems and software applications.
- Ability to work independently in a remote setting while contributing to a team environment.
- Competitive compensation package with opportunities for performance-based incentives.
- Comprehensive training and ongoing professional development.
- Flexible work schedule with remote work options.
- Collaborative and inclusive company culture that values teamwork and innovation.
American Income Life AO - Kekoa Jacobs
#J-18808-Ljbffr-
Remote Customer Support Specialist
3 weeks ago
Calgary, AB, Canada American Income Life: AO Full timeCompany Overview: Join a progressive insurance agency dedicated to providing outstanding service and innovative solutions to our clients. We value teamwork, integrity, and a customer-centric approach to insurance services. Position Summary: We are seeking a Self-motivated Remote Customer Support Specialist to join our dynamic team. As a Remote Customer...
-
Remote/ Virtual Customer Service Representative
3 weeks ago
Calgary, AB, Canada American Income Life: AO Full timeCompany Overview: Join a progressive insurance agency dedicated to providing outstanding service and innovative solutions to our clients. We value teamwork, integrity, and a customer-centric approach to insurance services. We are seeking a Self-motivated Remote Customer Support Specialist to join our dynamic team. As a Remote Customer Support...
-
Customer Support Specialist
1 month ago
Calgary, AB, Canada MealSuite Full timeMealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they...
-
Remote Customer Care Specialist
1 week ago
Calgary, Canada Millennium 1 Solutions Full timeDescription With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT, what you do matters. A Career at NTT...
-
Support Specialist
1 week ago
Calgary, Canada FreshBooks Full timeThe Opportunity - Support Specialist (Remote) You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time. You will be working in a position that...
-
Support Specialist
2 weeks ago
Calgary, Canada FreshBooks Full timeThe Opportunity - Support Specialist (Remote) You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time. You will be working in a position that...
-
Remote Support Consultant
3 weeks ago
Calgary, AB, Canada PaintScout Full timePaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team is based in Calgary, AB, and serves painting contractors throughout North America. As the Client Support Specialist, you'll play a key role in providing top-notch technical support and driving long-term client relationships. Role:...
-
Senior Specialist
3 weeks ago
Calgary, AB, Canada ATB Financial Full timeMaybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. We foster a culture of purpose, performance and possibilities. Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives (20% in...
-
IT Support Specialist
2 months ago
Calgary, AB, Canada ZS2 Technologies Full timeWe are currently looking for an IT Support Specialist to support the growth of our innovative and disruptive company… that’s right, we like stirring the pot! IT Support Specialist The Support Specialist is responsible for effective provisioning, installation and configuration, operation, and maintenance of systems hardware, software, and related...
-
Customer Support Specialist
1 week ago
Calgary, Canada MealSuite Full timeMealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they...
-
Customer Support Specialist
2 months ago
Calgary, Canada MealSuite Full timeMealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they...
-
Bilingual Customer Support Specialist
1 week ago
Calgary, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Customer Service Specialist
3 weeks ago
Calgary, AB, Canada American Income Life: AO Full timeJob Title: Customer Service Specialist At Global Life AO,we pride ourselves on delivering exceptional service and building strong relationships with our clients. As a Client Service Specialist, you will play a pivotal role in ensuring our clients receive the support and assistance they need regarding their insurance policies. Company Overview: Join a...
-
Senior Specialist
3 weeks ago
Edmonton, AB, Canada Vantix Systems Inc. Full timeOur client requires a DevOps Specialist to provide additional capacity to the operational team. Duties include support for OpenShift environments (cloud and on premise hosted), management of the clusters, implementation of best practices, and engagement with developers, DevOps lead, product owners, project managers, senior leadership. Work can be...
-
Project Specialist
3 weeks ago
Calgary, AB, Canada AECOM (New) Full timeAECOM Acoustic Specialist in Calgary , Alberta At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s...
-
Customer Support
4 days ago
Calgary, Canada LIFEFORM Furniture Manufacturing Inc. Full timeCustomer Support & Administrative Specialist /Permanent Schedule: Monday to Friday, 8 am - 4:30 pm (42.5 hours per week) **Benefits**: - Personal Health Spending Account (covers medical expenses such as dental, vision, prescriptions, massage, physiotherapy, etc.) - On-site parking - Business Casual dress Job Summary: **Responsibilities**: Data Entry:...
-
Customer Support Specialist
1 week ago
Calgary, Alberta, Canada CTR Refrigeration Full timeResponsibilities:Provide timely and concise communication/assistance with Customers in High Caliber Retail store about our company, products and services Provide Excellent customer service to both internal and external customers A/R Receipt Batch Entry (enter customer payments) Daily Posting (A/R, A/P) Process customer credit card payments for Retail/Cash...
-
Customer Support Specialist
1 month ago
Calgary, Alberta, Canada CTR Refrigeration Full timeResponsibilities:Provide timely and concise communication/assistance with Customers in High Caliber Retail store about our company, products and services Provide Excellent customer service to both internal and external customers A/R Receipt Batch Entry (enter customer payments) Daily Posting (A/R, A/P) Process customer credit card payments for Retail/Cash...
-
Client Support Specialist
3 weeks ago
Calgary, AB, Canada PaintScout Full timePaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team is based in Calgary, AB, and serves painting contractors throughout North America. As the Client Support Specialist, you'll play a key role in providing top-notch technical support and driving long-term client relationships....
-
Legal Projects Specialist
1 month ago
Calgary, AB, Canada Campus Support Full timeAdmissions Specialist or Assistant Director of Admissions (ADOA) Job Status: Full time, permanent, must be eligible to work in Canada Location: On-Site - Calgary Alberta Shift work including weekends and the ability to work flexible hours (8am – 8pm) as per the campus and the job needs Flexible benefits like extended health, dental, and vision...