Security Operations Manager

2 weeks ago

Calgary AB, Canada Cash & ACE Casinos Full time

Job Overview Reporting to the Reginal General Manager, the Security and OHS Manager is responsible for Casino Security “Policies and Procedures”, ensuring adherence to AGLC “Terms and Conditions”, Casino “Risk Management” objectives and important aspects of Occupational Health & Safety- in a multi-department location that includes an AGLC presence and public patronage- while managing a security team over 24/7 shift schedules. This role ensures that industry standards in both security and safety are exceeded.

Security Team Management
· Proactively mentors and grows staff with training, guidance and engagement to ensure all aspects of the department’s operations and requirements are met.
· Responsible for the full life cycle of team members, including but not limited to- selection, training/development, discipline, certification, etc.
· Ensure all staff members maintain high levels of professionalism, collaboration and customer service.
· Maintains team payroll, develops and manages efficient labour schedules.

Location Security Management
· Administrator of Casino access control systems and electronic key-lock up.
· Oversees and manages Casino staff and patron identification standards, procedures, final dispositions and visual record, including but not limited to:

Ensures all security systems and equipment are maintained in good working order and recommend any upgrades required.
· Maintains Casino alarm systems and responses, emergency medical services and supplies.
· Emergency Response, Reporting and Liability Management
· Responsible for maintaining best in class standards for all internal security reporting systems.
· Works with insurance claims adjudicators/investigators and legal representatives on Casino litigation matters.

Act as the primary security contact with AGLC.
· Responsible for the security and access control to the AGLC in-house server room.
· Conducts security reviews and/or inspections in collaboration with AGLC inspectors and ensures the required follow-up actions are implemented, and reviews or inspections are concluded to the satisfaction of AGLC.
· Responsible for the overall in-house management and implementation of AGLC’s Self-Exclusion program.

Act as part of local OHS leadership knowledge base.
· Proactively advise local leadership of observable concerns and provide reasonable solutions.
· Collaborate with Human Resources, Security and departments (as necessary) to address, resolve and mitigate incidents, concerns or events.
· Lead and develop the on-site OHS Committee
Through acquired expertise, support and guide OHS Committee for completion and review of annual Job Hazard Assessment reviews, in collaboration with Human Resources.
· Assisting and supporting, as necessary or directed, off-site OHS Committees within our organization.
· Develop and present OHS training sessions for general or targeted employee groups.

Develops and maintains good external relations with Emergency Services (Fire/Police/EMS).
· Supports Casino team building and positive workplace initiatives.
· Provides support to Casino management teams as needed regarding security, health and safety, workplace injury incidents, etc.
· Minimum five (5) years of experience in the role of supervisor or manager in a security department.
o Experience in the Casino industry is an asset.
o Experience with entertainment or hospitality-based industries, with age restrictive access is an asset.
o Experience in law enforcement is an asset.
· Health & Safety Management Course diploma or certification.
· o Experience with WCB claims management is an asset.
o Experience with OHS Committee development is an asset.
· Loss prevention experience considered to be an asset.
· Intermediate experience with Microsoft Office, Word, Excel and PowerPoint.
· Minimum five (5) years experience in managing multicultural workforce.

Excellent English language verbal and written communication skills.
o Additional verbal language fluency considered an asset.
· Required to work flexible schedule- including days, afternoon, evenings, weekends, graveyards and holidays.
· Pressure Point and Control Tactics (PPCT) certification is an asset.
· Valid, unrestricted Alberta Driver’s License
· Standard Level First Aid Level C with AED
· Canadian Registered Safety Professional (CRSP) designation or working toward- is an asset.
· Alberta Security License is considered an asset
· Proven ability to train, develop and mentor team members over multiple shifts required.
· Ability to respond to urgent or emergency situations in a calm manner and act as an authority figure.

Walk/stand/sit – Must be able to walk/stand/sit throughout much of the shift throughout all outlets of the Casino.
· This positions frequently communicates with guests and employees throughout the entirety of the shift. Must be able to exchange accurate information and professionalism in these situations.
·

  • Security Operations Manager

    1 month ago

    Calgary, Alberta, Canada Paladin Security Full time

    About the RoleThe Zone Supervisor is a critical position within Paladin Security, accountable to the Field Manager and ultimately the Senior Client Service Manager. This role is responsible for ensuring the overall quality of security delivery, client retention rate, departmental morale, and overall efficiency of all Security Operations in Calgary.Key...

  • Senior Operations Manager for Security Teams

    4 weeks ago

    Calgary, Alberta, Canada Xtreme Security Inc. Full time

    Job OverviewXtreme Security Inc. is seeking a highly skilled and experienced Senior Operations Manager to oversee the daily operations of our security teams.

  • Security Manager

    7 months ago

    Calgary, Canada A-List Security Group Inc. Full time

    **Company**: A-list Security Group Inc. **Location**: Calgary, Alberta **About Us**: A-List Security Group Inc. stands as a distinguished name in the security sector, renowned for our unwavering dedication to excellence and commitment to safeguarding our clients' interests. With a robust presence in Calgary, Alberta, we take pride in delivering exceptional...

  • Security Manager

    6 months ago

    Calgary, Canada Enfield Security Services Inc. Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Private security agency **Budgetary responsibility**: - $100,001 - $500,000 **Tasks**: - Plan, organize, direct, control and evaluate daily operations - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other...

  • Senior Security Operations Coordinator

    4 weeks ago

    Calgary, Alberta, Canada Adroit Security Full time

    About the RoleAs a Senior Security Operations Coordinator at Adroit Security, you will be responsible for ensuring the smooth operation of our security team.Key ResponsibilitiesBe the primary point of contact for emergency situations and handle them effectively.Coordinate activities with other work units or departments to ensure seamless...

  • High-Level Security Operations Coordinator

    4 weeks ago

    Calgary, Alberta, Canada Paladin Security Full time

    Company OverviewPaladin Security is a leading security services provider dedicated to making the world a safer and friendlier place.Salary$60,000 - $80,000 per year, depending on experience.Job DescriptionThe Zone Supervisor plays a critical role in ensuring the overall quality of security delivery, client retention rate, departmental morale, and efficiency...

  • Security Supervisor for Adroit Security

    4 weeks ago

    Calgary, Alberta, Canada Adroit Security Full time

    We are seeking a seasoned Security Supervisor to join our team at Adroit Security.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our security team, ensuring that all protocols and procedures are followed.This is a fantastic opportunity for someone looking to take on a leadership role in a dynamic and growing...

  • Field Operations Manager

    4 weeks ago

    Calgary, Alberta, Canada Paladin Security Full time

    Job Overview:The Field Manager is a key role within Paladin Security, responsible for overseeing the day-to-day operations of our team. This includes ensuring compliance with contractual obligations, company policies, and procedures. The ideal candidate will have a proven track record of leadership, time management, and organizational skills, with a strong...

  • Security Operations Supervisor

    4 weeks ago

    Calgary, Alberta, Canada Paladin Security Full time

    OverviewPaladin Security is a leading provider of security services in Canada, recognized for its exceptional corporate culture and outstanding customer service. We are seeking an experienced Zone Supervisor to join our team in Calgary.

  • Mobile Security Supervisor

    1 month ago

    Calgary, Canada XA Security Full time

    **Job Posting Title**: Mobile Security Supervisor - Casual/On-Call with Opportunities for Advancement **Location**: Calgary, AB **Company**: XA Security **About XA Security**: **Position Overview**: Reporting to the Mobile Security Manager, the Mobile Security Supervisor/Night Supervisor plays a crucial role in overseeing the security operations during...

  • Security And Ohs Manager

    2 weeks ago

    Calgary, AB, Canada Cash & ACE Casinos Full time

    Job Overview Reporting to the Reginal General Manager, the Security and OHS Manager is responsible for Casino Security “Policies and Procedures”, ensuring adherence to AGLC “Terms and Conditions”, Casino “Risk Management” objectives and important aspects of Occupational Health & Safety- in a multi-department location that includes an AGLC...

  • Security And Ohs Manager

    2 weeks ago

    Calgary, AB, Canada Cash & ACE Casinos Full time

    Job Overview Reporting to the Reginal General Manager, the Security and OHS Manager is responsible for Casino Security “Policies and Procedures”, ensuring adherence to AGLC “Terms and Conditions”, Casino “Risk Management” objectives and important aspects of Occupational Health & Safety- in a multi-department location that includes an AGLC...

  • Security Operations Team Lead

    4 weeks ago

    Calgary, Alberta, Canada CI SECURITY SERVICES LTD Full time

    Job SummaryWe are seeking a seasoned Security Guard Supervisor to oversee the activities of our security team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of daily tasks and providing guidance to junior staff.About CI Security Services LtdCi Security Services Ltd is a leading provider of security...

  • Security Consultant

    3 weeks ago

    Calgary, Canada AE Security Full time

    **AE SECURITY** **Sales Associate **(Calgary SE) We take pride in the relationships we develop with our staff and clients, which is one of the main reasons AE Security has been in Calgary for over 40 years! If you want to work for a stable company and have sales experience we want to hear from you! - Join Calgary's premier smart security, video and access...

  • Security Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada Guardteck] Full time

    Job DescriptionWe are seeking a highly skilled Security Guard Supervisor to oversee the security operations at our site.About the RoleThis is a hands-on position that requires strong leadership and communication skills. The successful candidate will be responsible for ensuring the smooth operation of our security team, including supervising staff and...

  • Security Guard

    3 months ago

    Calgary, Canada Castlebrook Security Services Full time

    **This position is for Monday to Thursday NIGHT SHIFTS - (11:00 pm to 7:00 am /32.00 hrs/week)** **For Calgary locals only!** **About us** At CASTLEBROOK SECURITY SERVICES, our main focus is on providing you with the best possible services by using our expertise in the Private Security Industry and our professional approach to give you exceptional...

  • Security Operations Manager

    2 weeks ago

    Calgary, Alberta, Canada Alberta Health Services Full time

    **Job Summary:**We are seeking an experienced Security Operations Manager to join our team at Alberta Health Services. The successful candidate will provide frontline leadership, coaching, and direction to Telecommunications Operators (T/Os) and Security Watch Schedulers in the PSCC.**About the Role:**The Security Operations Manager is an expert in all...

  • Operational Security Manager

    4 weeks ago

    Calgary, Alberta, Canada Securisquad Services Ltd. Full time

    At Securisquad Services Ltd., we are seeking a highly skilled Operational Security Manager to join our team.About the RoleThis is a full-time position that requires the successful candidate to have at least 7 months of experience in a similar role. The ideal candidate will possess a secondary (high) school graduation certificate and be proficient in English,...

  • Security Operations Manager

    4 weeks ago

    Calgary, Alberta, Canada GardaWorld Full time

    OverviewGardaWorld is seeking a skilled Security Site Supervisor to lead our team in Calgary. This role involves overseeing daily operations, ensuring staff performance, and maintaining client satisfaction.CompensationThe estimated hourly salary for this position is $23.00, with comprehensive health benefits provided by GardaWorld.Job DescriptionIn this...

  • Security Supervisor Leader

    4 weeks ago

    Calgary, Alberta, Canada CI SECURITY SERVICES LTD Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Supervisor Leader to join our team at CI SECURITY SERVICES LTD.About the RoleThis is an exciting opportunity for a seasoned security professional to lead our security team and be responsible for the overall supervision of security operations, including emergency response, staff management,...