Travel Expert

2 weeks ago


Ontario, Canada Sunwing Vacations Group Full time

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Thunder Bay, ON .
Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance with company policy
Ability to work various shifts including evenings and weekends
Opportunity to give back through our social responsibility initiatives
Diversity, equity, and inclusion - Diversity makes us EPIC; Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well.



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