Réceptionniste / Front desk clerk

1 month ago

Markham ON, Canada ViziRecruiter,LLC. Full time

Oak Valley Health, a leading community healthcare organization in Ontario, serves patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered approach, Oak Valley Health provides high-quality care to over 437,000 individuals annually. Services encompass diagnostics, emergencies, acute care medicine, surgery, addictions and mental health, and childbirth and children’s programs.
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage.
What we are looking for: The Clerk/Receptionist is a valuable member of the team and has a significant impact on the efficient and effective operation of the clinic. The successful candidate will be responsible for both clerical and receptionist duties.
The successful candidate is available to work 8-hour days (08:00-16:00 or 0830-1630) with some evenings and Saturdays as required at the clinic.
Scheduling clinic appointments for initial consultation and follow-up visits including Diagnostic testing that is required.
Greeting patients, answering and directing telephone calls to the appropriate personnel.
Follow-up of telephone reminder appointments to patients as required.
Performing special projects as assigned.
Ensuring sleep lab and other clinic appointments within CRH are filled.
Previous medical reception/clerical experience required, in a clinic/outpatient setting.
Knowledge of and/or completion of a medical terminology course.
Proficient computer skills including Microsoft office tools, Meditech experience required.
Experience with scheduling diagnostic testing and lab testing.
Excellent public relations and communication skills with a pleasant telephone manner.
Demonstrated good attendance and performance records with the ability to maintain these same standards.
by taking all reasonable precautions and working in compliance with organization-related policies, health and safety legislation and best practices and completing relevant mandatory education as required.


Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. COVID Statement
As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.
Oak Valley Health diversity statement 
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We are honoured to be recognized as one of  Forbes Canada's Best Employers for Diversity 2023 .

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