Equipment Services Dispatcher
6 days ago
About Us: We are seeking a passionate and detail-oriented Dispatcher to join our team in Pitt Meadows. As a Dispatcher, you will have the opportunity to work on impactful projects, collaborate with talented professionals, and contribute to the success of our company. Join our dynamic team at KUS, a leading utility company committed to delivering exceptional services across Canada.
The Dispatcher will be responsible for managing and coordinating the daily assignments of utility maintenance crews and service personnel. This role requires a proactive individual with excellent communication skills to effectively handle service requests, dispatch teams, and monitor ongoing field operations. 28-month contract
Monitor Field Operations: Track the status and location of field personnel, ensuring efficient deployment and adherence to safety standards.
Serve as the central point of contact between field teams, management, and customers, facilitating clear and effective communication.
Advise on Route and Traffic Conditions: Provide field teams with up-to-date information on route conditions, traffic, construction zones, and weather-related issues to optimize response times.
Document all service requests, dispatch actions, and field reports using computerized systems, ensuring data accuracy and accessibility.
Utilize radios and other telecommunication tools to maintain constant communication with field teams and other stakeholders.
Ensure Compliance: Adhere to company policies, safety regulations, and industry standards in all dispatching activities.
Collaborate with Other Departments: Work closely with planning, maintenance, and customer service teams to ensure cohesive operations and high customer satisfaction.
Previous experience in dispatching, preferably within the utilities sector or a related field.
Familiarity with computer-aided dispatch systems and standard office software.
Proficiency in dispatch software (e.g.,
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