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Customer Success Manager
1 month ago
RevUp Dental is not your average dental marketing and software company – we're a team committed to assisting dentists in expanding their practice. From crafting websites to mastering the art of SEO, our comprehensive system helps dental practices grow their revenue by improving their website's search engine optimization and nurturing their leads. We are a remote company with a passion for helping our clients succeed. Our team excels in devising solutions and finding the best ways to help our clients grow their business through the use of new technologies.
We are seeking a motivated and dynamic individual to join our team as a Customer Success Manager. As the first point of contact for our clients, the Customer Success Manager will play a crucial role in developing and maintaining strong client relationships. Act as the primary liaison between RevUp Dental and assigned clients.
Ensure the timely and successful delivery of project objectives according to clients' requirements.
Collaborate with internal teams, including sales, marketing, and development, and to meet client expectations.
Provide ongoing communication and updates to clients regarding project progress and milestones.
Identify opportunities for upselling additional services to existing clients.
Minimum 2 years experience in Customer Service.
Creative problem solver and strategic thinking.
Ability to handle multiple projects simultaneously with impeccable organizational and time-management skills.
