Brand Ambassador

2 weeks ago

Toronto ON, Canada CDW - Canada Full time

Toronto office)
We are seeking a dynamic and organized individual for an exciting opportunity to join our team as a Brand Ambassador. The ideal candidate will play a pivotal role in creating a welcoming environment, managing the reception desk which includes various office tasks, while providing support to leadership and the marketing team. Key responsibilities include handling guest interactions, coordinating office logistics, assisting with travel arrangements, shipments, customer and coworker experience, event coordination and more. A successful candidate needs to possess strong time management skills, demonstrate flexibility and problem-solving abilities, contributing to the smooth operation of administrative affairs. Manage reception desk – answering phone calls, taking messages, liaise with departments to be central point of contact for all office requirements.
· Receive and send shipments - Handle packages by logging in/out, distribute packages, assist with ordering and set up of food deliveries and catering. Maintain common office spaces - coordinate boardroom bookings (ensure room readiness and reset), maintain reception space, meeting rooms, hotel desks, cafeterias and other common spaces to ensure positive and tidy experience for coworkers and visitors.
· Monitor and replenish office, marketing and first aid supplies – organize and maintain supplies and promotional materials, ensuring closets are kept functional, organized and tidy.
· Liaise with building management - utilize the TWM Maintenance Portal for facility management, distribute communications from building management, coordinate additional requirements for building maintenance, identify and report technical issues, liaise with maintenance staff for resolution
· Assist with fire and safety practices.
· Conduct office tours for coworkers and visitors and organize coworker headshots.
· Marketing assistance – support internal events and activities, including volunteer days, support reporting and project management for campaign activities including social, digital, events, conferences and more.
· Executive engagement - book travel arrangements for company executives, including accommodation and travel.
· Submit expense reports, maintain transaction records, and assist with administrative duties.
· Assist with general procurement duties – source and add suppliers, track expenses, open POs and maintain marketing P&Ls.
· Communication – provide regular building and marketing communication updates including maintaining information refresh on Sharepoint (project-specific).
· Required to work in the office 5 days per week
· Provide general marketing and promotion support to marketing team as required which may require working evenings or weekends (5-10% of the time).
2+ years relevant experience in office management, Marketing, Sales, or related activities.
· Bachelor’s degree, preferably in business, marketing, events or project management
· Experience using formal project management tools like Workfront, Trello, Asana etc.
· Experience managing an office building or reception desk
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
CDW offers a comprehensive benefits package, which includes health, dental and vision coverage, coworker stock purchase program, paid vacation time and sick days, RRSP/DPSP and DPSP match, tuition reimbursement, coworker discounts, and other generous perks.
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