Manager, Online Community

3 weeks ago

Toronto ON, Canada GeoComply Full time

We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. Do you want a front-row seat at a high-growth tech company, working with bright, driven and collaborative colleagues as it approaches IPO? Do you want to roll up your sleeves and help them build and manage cutting-edge cybersecurity solutions?
At GeoComply we empower the future of digital trust as well as the future of our people. As a Fraud Manager, you’ll team up with our best and brightest to learn, share ideas, execute and create innovative solutions that directly impact our business.
Operating at the center of a new generation of cybersecurity companies, leveraging today's geolocation data to make better risk-based decisions, we are a critical piece of the security infrastructure for some of the world’s largest tech companies.
At the heart of it all is our Risk Management team collaborating in a values-driven, fast-paced and inclusive environment.
Work with Key Client’s handling multimillion dollar accounts and interfacing and presenting to these customers, from analysts to C suite level.
Managing, training and mentoring more junior team members
Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders
Recommend solutions and product enhancements based on an understanding of the business strategy and stakeholder fraud needs
Respond to investigations from the state police departments and develop a deep relationship with key individuals in regulatory compliance
Create alignment on fraud tools, messaging and ‘voice’ to ensure open communication, collaboration and partnership with internal teams and key stakeholders
Identifying problems relating to anti-fraud and AML/ CFT risks for clients within their reports and programs, and creating meaningful improvements
Support on hiring, onboarding and growing the Fraud Analyst team to a best in class standard
Work in compliance with GeoComply’s policies and procedures
Liaising with large enterprise digital businesses, to assist them in identifying and solving real-time fraud challenges
Analyzing user analytics reports and dashboards, to determine patterns and threat vectors to then provide to customers to fight potential fraud
Identifying problems relating to anti-fraud and AML/ CFT risks for clients within their reports and programs, and creating meaningful improvements
Monitoring client's transactions, identifying, recording and reporting suspicious activity
Working closely with the data science team and machine learning specialists to identify new patterns of fraud and how to detect them.
3-5 years of experience in a risk management leadership position
~6-8 years of experience in online gaming (Daily Fantasy Sports, Online Casinos, Poker, Online Sports Betting)
~ Excellent organization, prioritization, and time management skills; ability to work in a fast-paced environment to support a rapidly growing technology company
~ Strong interpersonal skills and highly-effective communication skills (verbal and written skills)Excellent proficiency in MS Office (Word, Excel and PowerPoint), Adobe Pro, and G Suite Programs (Google Docs, Google Sheets, Google Slides)Data Science skills are an advantage.
~ Familiarity with Kibana, Jira, Confluence, Atlassian is an asset.

Performance-based bonus and equity plans
Generous training and development allowance
Team-building events
Our values are the foundation for what we as a company care about most. Diversity, equity, and inclusion are at the core of who we are
scholarships and financial aid; training and mentorship programs; At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.
We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Full name Email Current company Current location Phone LINKS
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