Software installation technician

3 weeks ago

NouveauBrunswick, Canada Seneca Resources Company, LLC Full time

A NYC agency located in Long Island City, NY is looking for a Desktop Support Technician for a long term contract.


Candidates should be local and willing to work on site. This position will be on site in Long Island City, NY.


Pay rate range: $33.00/hr - $42.00/hr



Requirements and skills
Bachelor's degree in Computer Science or equivalent work experience
Hardware troubleshooting and repair
Strong Operating System troubleshooting knowledge
Microsoft Office Suite
Knowledge of Service Desk Software (ticketing system)
Knowledge of Conference Room AV equipment and SMART Boards
Strong Written and Verbal Communications
Responsibilities
Configure, rollout, and ongoing usability of computers, peripheral equipment and software within established standards and guidelines.
Troubleshoot hardware and software problems utilizing documentation, online assistance, and other staff members when necessary.
Works with Service Desk, Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from users.
Works with external vendor support services and systems to resolve technical problems with desktop and laptop equipment and software.
Escalate complex or troublesome issues to Level III technical support or to management for guidance when all Desktop Support resources have been exhausted.
Take ownership of tickets assigned to ensure proper follow-up and follow through on issues.
Updates Asset Management records as required.
Trains and orients staff on best practice use of hardware and software.
Recommends and/or performs upgrades and maintenance on systems to ensure longevity.
Follow and enforce agency/IT policies and procedures.
Efficiently manage daily work queue.
Lifting and transporting computer equipment (i.e., desktops, laptops, and printers).
Assist on special projects.
The person in this position provides technical support for desktop and laptop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
The position utilizes one-on-one consultancy to agency staff and management.
The individual in this position also assists in the maintenance and testing of new computer-related equipment.
The position's responsibilities require independent analysis, communication and problem solving.
#J-18808-Ljbffr

  • Design Technician I

    1 month ago

    Nouveau-Brunswick, Canada Seneca Resources Company, LLC Full time

    A NYC agency located in Long Island City, NY is looking for a Desktop Support Technician for a long term contract. Candidates should be local and willing to work on site. This position will be on site in Long Island City, NY. Pay rate range: $33.00/hr - $42.00/hr Requirements and skills Bachelor's degree in Computer Science or equivalent...

  • Dispatcher – Installation Technician

    5 days ago

    Fredericton, New Brunswick, A3A, York region, Canada Xplore Inc. Full time

    We are looking for a Dispatcher - Installation Technicians to be located in either our Fredericton or Woodstock NB, Calgary, AB, and or Cornwall, ON office. Reporting to the Manager, Workforce & Capacity Planning this role will be responsible for supporting a team of Installation Technicians by contacting customers, establishing appointment times, and...

  • Mechanical Support Technician

    1 week ago

    Nouveau-Brunswick, Canada Nuionic Full time

    Be part of the Hydrogen revolution! Learn about Nu:ionic’s Teal Hydrogen and help decarbonize our planet in your new role as a Mechanical Support Technician (contractor) in our Research and Innovation Center in Canada. Nu:ionic Technologies is developing novel applications of industrial microwave technology to electrify the process industry. Our...

  • Industrial Controls Technician Student

    1 week ago

    Nouveau-Brunswick, Canada J.D. Irving, Limited Full time

    Industrial Controls Technician Student - Pulp & Paper Division - Fall 2024 Industrial Controls Technician Student - Fall 2024 We currently have exciting opportunities within our operations for  Industrial Controls Technician Students  to join our teams in Saint John and Utopia, New Brunswick, for the Fall 2024 Work Term. Qualifications: ...

  • Jr. Container Technician

    5 days ago

    Nouveau-Brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration Technician Location: Saint John, NB (Mobile Position) Reports into: Mobile Service Manager and/or designate in Moncton, NB About The Role: Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support...

  • Jr. Container Technician

    5 days ago

    Nouveau-Brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration TechnicianLocation: Saint John, NB (Mobile Position)Reports into: Mobile Service Manager and/or designate in Moncton, NBAbout The Role:Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support across North...

  • Jr. Container Technician

    4 days ago

    Nouveau-Brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration TechnicianLocation: Saint John, NB (Mobile Position)Reports into: Mobile Service Manager and/or designate in Moncton, NBAbout The Role:Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support across North...

  • Electrical Project Engineer

    1 month ago

    Nouveau-Brunswick, Canada J.D. Irving, Limited Full time

    Electrical Engineering Student - Pulp & Paper Division - Fall 2024 ELECTRICAL ENGINEERING STUDENT – Fall 2024 We currently have exciting opportunities within our Pulp & Paper Division operations for  Electrical Engineering Students to join our teams in Saint John and Utopia, New Brunswick, for the Fall 2024 Work Term. Currently pursuing a...

  • Deployment Coordinator

    5 days ago

    Nouveau-Brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team! In the role of IT Coordinator you will be responsible for coordinating and managing the day-to-day operations of the IT department, ensuring the smooth functioning of the company's IT infrastructure, and providing technical support to employees. Provide technical support to employees, including...

  • Marine Service Technician Rosaire Daigle fisheries Inc

    1 month ago

    Nouveau-Brunswick, Canada Agrinb Full time

    Job Language: English Wages: $22.00 hourly Number of Vacancies: 1 Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work site environment Noisy Outdoors Wet/damp Work setting Relocation costs...

  • Information Technology Coordinator

    5 days ago

    Nouveau-Brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team!Join our dynamic team at Kindred Home Care, a rapidly expanding company that has skyrocketed from delivering 200,000 hours of care annually in 2013 to 1,200,000 hours in 2023 with a workforce of nearly 1000 passionate employees.Our compact, spirited team is fueled by the thrill of tackling major new...

  • Information Technology Coordinator

    4 days ago

    Nouveau-Brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team!Join our dynamic team at Kindred Home Care, a rapidly expanding company that has skyrocketed from delivering 200,000 hours of care annually in 2013 to 1,200,000 hours in 2023 with a workforce of nearly 1000 passionate employees.Our compact, spirited team is fueled by the thrill of tackling major new...

  • Information Technology Coordinator

    5 days ago

    Nouveau-Brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team! Join our dynamic team at Kindred Home Care, a rapidly expanding company that has skyrocketed from delivering 200,000 hours of care annually in 2013 to 1,200,000 hours in 2023 with a workforce of nearly 1000 passionate employees. Our compact, spirited team is fueled by the thrill of tackling major...

  • Electrical Engineering Student

    1 week ago

    Nouveau-Brunswick, Canada J.D. Irving, Limited Full time

    Electrical Engineering Student - Pulp & Paper Division - Fall 2024 ELECTRICAL ENGINEERING STUDENT – Fall 2024 We currently have exciting opportunities within our Pulp & Paper Division operations for  Electrical Engineering Students to join our teams in Saint John and Utopia, New Brunswick, for the Fall 2024 Work Term. Qualifications: ·Currently...

  • Jr. Container Technician

    4 days ago

    new brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration TechnicianLocation: Saint John, NB (Mobile Position)Reports into: Mobile Service Manager and/or designate in Moncton, NBAbout The Role:Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support across North...

  • Jr. Container Technician

    4 days ago

    New Brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration TechnicianLocation: Saint John, NB (Mobile Position)Reports into: Mobile Service Manager and/or designate in Moncton, NBAbout The Role:Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support across North...

  • Jr. Container Technician

    5 days ago

    New Brunswick, Canada Reefer Sales & Service Full time

    Reefer Sales and Service Position: Jr. Container Refrigeration Technician Location: Saint John, NB (Mobile Position) Reports into: Mobile Service Manager and/or designate in Moncton, NB About The Role: Over the past 30+ years, Reefer Sales has become the leading provider of temperature-managed transportation hardware, equipment, service, and support...

  • Wind Turbine Technician II

    2 weeks ago

    Riverview, New Brunswick, Canada Vestas Full time

    Vestas Canadian Wind Technology, Inc. Wind Turbine Technician II Moncton, New BrunswickOffering $2,500 Sign On Bonus - Details belowAt Vestas, we're not just offering you a job, but an opportunity to elevate your career. If you're equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from...

  • Information Technology Coordinator

    4 days ago

    new brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team!Join our dynamic team at Kindred Home Care, a rapidly expanding company that has skyrocketed from delivering 200,000 hours of care annually in 2013 to 1,200,000 hours in 2023 with a workforce of nearly 1000 passionate employees.Our compact, spirited team is fueled by the thrill of tackling major new...

  • Information Technology Coordinator

    4 days ago

    New Brunswick, Canada Kindred Home Care Full time

    We are looking for an IT Coordinator role to join our team!Join our dynamic team at Kindred Home Care, a rapidly expanding company that has skyrocketed from delivering 200,000 hours of care annually in 2013 to 1,200,000 hours in 2023 with a workforce of nearly 1000 passionate employees.Our compact, spirited team is fueled by the thrill of tackling major new...