Community Partner Associate

4 weeks ago

Vancouver BC, Canada Salesforce, Inc. Full time

We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. Our goal is to build an organization of smart, ambitious Associate Account Partners, committed to our mission and focused on customer success with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.
Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor
Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform
Support Professional Services account team through execution of vision aligned to business strategy
Collaborating with business development and core selling teams on account strategy
Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.
Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy-in
Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
5+ years of consultative sales experience including 2+ years of inside/field sales experience
~ Ability to travel

Knowledge of Salesforce’s applications and value proposition
Software and/or IT consulting sales experience preferred
Knowledge of Salesforce product and platform features, capabilities, and best use
Experience working with or knowledge of one of more of the following industries - Healthcare/Life Sciences, Retail and Consumer Good, Financial Services, Manufacturing, Utilities, Automotive, Public Sector, Communications, Media, Technology
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