Senior Manager, Change Management

2 weeks ago

Ontario, Canada Municipal Property Assessment Corporation Full time

Date: Apr 19, 2024

Location: To Be Determined, ON, CA

Type of Position: Permanent ( Standard Req Only)

Type of Position:

Number of Positions: 1

Salary Min: $126,751.00

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

Become a Senior Manager, Change Management with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more.

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description


What makes you great for this role?
You are a strategic and forward-thinking leader who will be involved in spearheading transformative changes across the organization, optimizing business processes by shifting mindsets and behaviours. You have a strong understanding of machine learning algorithms, deep learning architectures, and Artificial Intelligence (AI) techniques with demonstrated skills in driving organizational change and fostering a culture of innovation and AI adoption.



We have:

  • A team of highly skilled, dedicated and collaborative staff
  • Leadership that supports you
  • An enterprise that embraces change
  • A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support



You have:

  • Completion of a post-secondary education in a related field such as Psychology, Business/Public Administration, Organizational Design, or an equivalent combination of education, training and experience
  • At least 7 years of experience in leading enterprise-wide change and communications for complex organizational transformations, focused on change behaviour and the adoption of modern technologies
  • Certification in Change Management (CCMP), Prosci, or equivalent
  • Extensive project/portfolio management experience, preferably in partnership or matrix organizations
  • Demonstrated leadership skills, including team development and stakeholder influence and provide strategic advice on corporate priorities and resource allocation
  • Curiosity to explore organizational structures and processes, staying updated on change management best practices and trends
  • Expert knowledge of change management methodologies, principles, and tools
  • Strong facilitation and coaching skills to support change process and build consensus
  • Experience in communicating with stakeholders at various levels and maintain strong business alliances
  • Knowledge of learning methods, training needs assessment and design



What you will do:

  • Develop and implement end-to-end change management strategies for technology-driven initiatives across the organization
  • Provide leaderships skills to set the direction for AI initiatives including identifying opportunities for AI adoption, prioritizing projects, and aligning AI initiatives with business goals
  • Collaborate with stakeholders to communicate the vision for change and foster buy-in for process optimization
  • Monitor the impact of change management initiatives on employees and organizational culture and develop steps to address concerns
  • Develop communication and engagement strategies and manage and mitigate risks throughout change projects, delivering a sustainment plan for a smooth transition
  • Evaluate business processes for optimization and automation using modern technologies and develop evaluation and intake processes to assess support needs
  • Evolve measurement and reporting of adoption and business benefits, monitor performance metrics and identify areas for improvement
  • Deliver training programs for new technologies and processes and provide ongoing support and coaching for staff transitioning to new ways of working

Additional Information:

  • Requisition ID: 1906
  • Job Type: Non-Union Staff
  • Closing Date: May 2, 2024

Ready to apply?

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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