CRM Analyst

2 weeks ago


Vancouver BC, Canada Agilitek Solutions Ltd Full time

Company DescriptionAgilitek Solutions is a leading provider of data management solutions for the sports and entertainment industry. Our flagship product, the Fan Data Platform, offers cutting-edge data management and workflow automation capabilities, while our CRM-based sponsorship management solution helps organize and streamline partnership sales and fulfillment processes. We specialize in unifying data and streamlining workflows across CRM, BI, and Marketing to help organizations optimize their operations.Role DescriptionThis is a full-time remote role for a CRM Analyst at Agilitek Solutions. The CRM Analyst will report to the Customer Engagement Lead, and will be responsible for performing implementation, customization, and administration functions in Salesforce CRM and/or Microsoft Dynamics CRM, on behalf of Agilitek's clients, and for performing data stewardship and data importation, along with data analytics and reporting. The role will involve regular communication with internal teams and clients to gather requirements, recommend solutions, and execute these recommendations using CRM best practices.QualificationsAnalytical skillsData manipulation skills using Excel, SQL, and DataLoaderExperience (and certification) in Salesforce.com and/or Microsoft Dynamics CRMStrong communication skills, both written and verbalAbility to interpret and present data effectivelyKnowledge of the sports and entertainment industry is a plusAttention to detail and qualityBachelor's degree in Business, Statistics, or Technology related field1-2yrs experience in CRM administration is preferredA self-starter who is committed to lifelong learning, self-improvement, and professional developmentA customer-centric attitude, committed to the ultimate success of our projects and to turning our clients into fans of Agilitek.


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