Client Service Representative

4 weeks ago


Canada AutoJobsApply Inc. Full time

Company DescriptionAutoJobsApply revolutionizes job hunting with advanced AI technology. Role DescriptionThis is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a Customer Service Representative, you will be responsible for providing excellent customer service and support. You will also be responsible for creating a positive customer experience through effective communication and problem-solving.Respond promptly and professionally to customer inquiries via email and phone.Provide accurate information about products and services to customers.Resolve customer issues and complaints in a timely and effective manner.Follow up with customers to ensure their issues are resolved and they are satisfied with the service.Assist in the development and updating of customer service procedures, policies, and standards.Provide feedback and suggestions to improve customer service processes.Collaborate with team members and other departments to ensure a cohesive customer service experience.Stay informed about company products, services, and promotions to effectively assist customers.QualificationsCustomer Service Representatives and Customer SupportCustomer Satisfaction and Customer ServiceCustomer ExperienceStrong communication and interpersonal skillsAbility to handle customer inquiries and resolve issuesProblem-solving skillsAttention to detail and organizational skillsExperience in a customer service role is a plusWhat We Offer:Competitive salary and benefits package.Training and resources to help you succeed in your role



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