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Client Service Representative

4 months ago

Canada SnapTryAI Full time

We are a groundbreaking startup revolutionizing the e-commerce industry by providing a cutting-edge virtual try-on solution for online clothing shopping. With our innovative virtual fitting technology, we empower web-store owners to offer their customers a seamless and immersive virtual fitting experience. At SnapTryAI, we understand the challenges faced by both customers and retailers in online clothing purchases. Our advanced virtual try-on platform allows customers to virtually try on clothes before making a purchase. This interactive and immersive experience helps them assess the fit, style, and overall look, ensuring they find the perfect item without the need for physical try-ons. With SnapTryAI, you can significantly reduce return rates, enhance customer satisfaction, and boost online sales. By integrating our virtual try-on solution into your web-store, you provide an unparalleled level of convenience and confidence to your customers, making their shopping journey more enjoyable and successful. Role Description This is a full-time remote role for a Customer Service Representative at SnapTryAI. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a seamless customer experience. Your day-to-day tasks will involve addressing customer inquiries, resolving issues, and assisting customers in using our virtual try-on platform. Qualifications Customer Service RepresentativesCustomer SupportCustomer SatisfactionCustomer ServiceCustomer Experience Skills and qualifications that would be beneficial for this role include: Excellent communication and interpersonal skillsProblem-solving and conflict resolution abilitiesAttention to detail and accuracyAbility to multitask and handle customer inquiries efficientlyExperience in the e-commerce industryFamiliarity with virtual try-on technologyKnowledge of clothing sizing and measurementsFluency in multiple languages