Program Manager
Found in: Jooble CA C2 - 2 weeks ago
Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.
Shift structure: Monday to Friday, 7.Permanent
CASA House is a live-in program for teens who need support with significant mental health and/or addictions challenges. Teens stay at CASA House for an average of four months. Treatment includes individual, group and family therapy, social and life skills training, and on-site schooling in small classroom settings.
human resource management including performance management;
budget management including development;
variance analysis;
ensuring staff education and training; program development, evaluation and quality improvement.
Work with the Senior Manager, Clinical Operations and the Medical Lead(s) to facilitate the development of a high functioning clinical teams.
Oversee and ensure direct reports utilize a holistic and high-quality model of assessment and treatment planning that is family-centered, trauma-informed and inclusive of biological, psychological, social and cultural factors for patients and their families.
Ensure high-quality record management through the electronic medical record (EMR).
In partnership with the Clinical Practice Lead, assess and monitor standards of care and the adherence to CASA clinical policies and procedures, and relevant legislation and Acts.
Ensure staff are trained and adhere to CASA policy and practice regarding admission, discharge data collection and clinical documentation.
Act as the first point of contact in the complaint resolution process for patients and families.
Lead the planning and implementation of training opportunities at the program level and collaborate with the Clinical Education department for initiatives that may extend to the whole organization.
Ensure appropriate skill-building for program staff during orientation.
Collaborate with the Senior Manager, Clinical Operations to identify service delivery improvements and suggest enhancements with the lens of evidence-informed practice and CASA strategic and operational plans.
Ensure patient safety event reporting and immediate risk mitigation.
Lead safety event analysis and solution generation.
Monitor for documentation and privacy policy adherence.
Collaborate with Senior Manager, Clinical Operations and Medical Lead to routinely review and plan improvement to enhance program quality.
Ensure the collection of evaluation and quality data.
Incorporate evidence-informed, best practice models into clinical programming and practice, and ensure clinical care remains consistent with CASA policies, procedures, and strategic and operational plans.
Graduate degree in clinical psychology, social work (with psycho-social intervention designation), occupational therapy or nursing.
A minimum of five years of clinical practice in child and family mental health and/or youth addictions.
Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.
Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA), as well as physical ability to perform all interventions.
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