Onsite Support
2 weeks ago
TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes. About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.About the client A global energy leader ranked in the top 5 in Fortune 500. With a commitment to innovation and sustainability, they drive advancements in oil, gas, and renewable energy technologies. Join us in serving this world-renowned client, where your talents shine. We’re looking for passionate individuals to contribute to their mission.Required Skills and Responsibilities:•Strong knowledge of desktop/laptop hardware•Good knowledge of Win 10, Win 11 & MS Office•Knowledge of Mac OS is preferred.•Understanding of daily operations and delivery processes•Application / software installation and troubleshooting•Knowledge / exposure on ticketing tools (Service Now)•Windows system administration•Strong Troubleshooting Skills•Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.•Working knowledge of supporting computer peripherals, like printers, scanners and non-standard devices etc.•Understanding of active directory, networking•Hardware, operating system & software knowledgeRoles & Responsibilities:•Provides second-line investigation and diagnosis.•Resolves and closes incidents/service requests as per the procedures & allocated timelines.•Logs relevant incident/service request details as per process in ITSM tool.•Communicates with client regarding incident progress.•Ensures tickets are updated at all times until issues are resolved.•Complies with Quality Health Safety Environment (QHSE) and IT policies.•Liaises with clients, IT support groups and 3rd party providers when necessary.•Performs staging of PCs•Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc.)•Conducts hardware and software maintenance and support.•Troubleshoots and resolves PC incidents and/or VIP requests.•Assists with Site Security Officer (SSO) on IT security issues and virus elimination.•Create/maintain documentation for scope of work.•Special events coverage, meeting room & VCON & voice devices support•Centralized hardware and Spare part stocking and local site inventory management and asset management•Stock management.•Break fix services to nearest small sites - leveraging shipping options (Device exchange or Loaner PC)•Hardware vendor coordination for Break fix•Imaging & provisioning of devices. Setup and build workstations.•Update AMDB including hardware and software.•PC and other devices - logistics management•Coordinate activities with third parties to resolve the IT issues or complete service requests.•Follow standard operating procedures as documented in the knowledge management system.•Providing training / demo’s when needed to end users.•Onsite admin tasks e.g. backup, OS migration.•Onsite Operational support of Industrial mobility devices•Mobility - Operational support for company owned mobile phones / tablet devices and BYOD.•Asset Disposal•Coordinate with regional/global support groups for end-to-end request resolution and escalation.•Operational support of Buyer certified standalone printers (driver installation / connectivity and printer software related troubleshooting•Operational support for non-network connected HBO AIO Printer / Scanner / Fax•Loading/Reloading of PCs with standard image for deployment of CME Kiosk Machines.Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
-
Onsite Support
4 days ago
Bonnyville, AB, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
2 weeks ago
Edmonton, AB, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
2 weeks ago
Edmonton, AB, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
1 week ago
Fort McMurray, AB, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
1 week ago
Calgary, Alberta, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
4 days ago
Calgary, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
2 weeks ago
Calgary, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
2 weeks ago
Calgary, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Support
2 weeks ago
Calgary, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite Av Support Technician
4 weeks ago
Calgary, Canada Matrix Video Communications Full timeMatrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual...
-
Onsite Av Support Technician
3 weeks ago
Calgary, Canada Matrix Video Communications Full timeMatrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual...
-
Desktop Support Analyst
3 weeks ago
Calgary, Canada STARS Full time**Title** Desktop Support Analyst - 1.0 FTE (Onsite) **Reports To** Manager, Information Technology **Position Summary** We are looking for someone with “go-getter” attitude and intermediate IT support experience. The successful applicant for this position will be required to complete server administration, network setup, break/fix tasks, daily on-site...
-
Field Technician-desktop Support-onsite
3 weeks ago
Calgary, Canada DXC Technology Full time**_ Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely._** As a Field technician - Desktop Support - Onsite you will be a full-Time that provides...
-
Apply in 3 Minutes Onsite Support
1 week ago
Calgary, Alberta, Canada Tata Consultancy Services Full timeTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through...
-
Onsite - Mechanical / Piping
1 week ago
Calgary, Canada Sapear Inc Full time**Onsite - Mechanical / Piping** **Canada** **Full Time** Understanding of problem statements - Develop concept based on problem statements - To work as a Onsite Piping / Mechanical engineer and site coordinator between LTTS offshore and client office for project - To have detailed understaind of Mechanical / Piping discipline deliverables, workflow and...
-
IT Onsite Technician
2 weeks ago
Fort McMurray, AB, Canada Hemmersbach Full timeRole:We are seeking candidates for an opportunity to provide desk side support at one of our partners client's location. The position is completely onsite, and for 40 hours a week. Your regular working hours will be Monday to Friday, 8 AM to 5 PM local time excluding bank holidays. The ideal candidate must deliver exceptional end-user support while complying...
-
IT Onsite Technician
2 weeks ago
Fort McMurray, AB, Canada Hemmersbach Full timeRole:We are seeking candidates for an opportunity to provide desk side support at one of our partners client's location. The position is completely onsite, and for 40 hours a week. Your regular working hours will be Monday to Friday, 8 AM to 5 PM local time excluding bank holidays. The ideal candidate must deliver exceptional end-user support while complying...
-
IT Onsite Technician
2 weeks ago
Fort McMurray, AB, Canada Hemmersbach Full timeRole:We are seeking candidates for an opportunity to provide desk side support at one of our partners client's location. The position is completely onsite, and for 40 hours a week. Your regular working hours will be Monday to Friday, 8 AM to 5 PM local time excluding bank holidays. The ideal candidate must deliver exceptional end-user support while complying...
-
Onsite Systems Analyst I
1 month ago
Calgary, Canada VC3 Full timeThe Onsite Systems Analyst I is primarily responsible for providing onsite mid-level technical assistance and support to assigned VC3 clients. In addition, the Onsite Systems Analyst I role is responsible for running diagnostic programs, isolating problems, and determining and implementing solutions within a moderate scope of support.In order to ensure an...
-
Onsite Systems Analyst I
4 weeks ago
Calgary, Canada VC3 Full timeThe Onsite Systems Analyst I is primarily responsible for providing onsite mid-level technical assistance and support to assigned VC3 clients. In addition, the Onsite Systems Analyst I role is responsible for running diagnostic programs, isolating problems, and determining and implementing solutions within a moderate scope of support.In order to ensure an...
