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Senior Account Manager
4 months ago
Speedy Transport Group Inc. is a family-owned, LTL focused distribution company which was founded in 1941. Over the decades we have continued to adapt and align ourselves with the changes in client needs, as well as grow alongside innovation technology. In addition to LTL transportation, we offer our clients additional services such as, warehousing, North American logistics, expedite services, and Canada-wide coverage to name a few. The Senior Account Manager for the Estes Sales Department will identify and close on business consistent with customer needs, driver needs, and corporate marketing strategy and budgets. Estes is the largest privately owned, debt-free, asset-based, LTL carrier in North America and partners with Speedy Transport Group Inc.
This role will establish new accounts and develop creative ways to assist customers in meeting business objectives. The Senior Account Manager will develop long-term working relationships with customers and liaise between the customer and operations to identify how we can meet their needs.
*Maintain and nurture existing accounts.
* Identify and build long term customer relationships to develop new contracts and volume sources to grow the business.
* Monitor customer accounts in order to keep them informed of any potential issues.
* Act as the liaison between customers, drivers, customer service, and operations in order to ensure expectations are being met and special instructions recognized.
* Maintain a close relationship with the Credit department in order to ensure that our accounts are current.
* Experience within the Transportation Industry, specifically having sold cross-border LTL solutions with a major US or Canadian asset-based trucking company is considered a *strong asset*.
* Knowledge of the National Motor Freight Classification system (items and classes).
* Familiarity with a CRM system and experience with SalesForce preferred.
* Knowledge of cross border operations including some familiarity of required paperwork for cross border freight movement.
* Be self-managed and able to perform job requirements with a minimal amount of supervision.
*Job Types: Full-time, Permanent
Dental care
* Monday to Friday
Transportation Industry Sales: 1 year (preferred)
* CRM software:
