Atlassian Administrator

4 weeks ago

Toronto ON, Canada Galent Full time

Key Responsibilities Act as a liaison between business users and technical teams to gather, document, and manage system requirements for Atlassian products. Lead and support Atlassian Data Center to Cloud migrations , ensuring smooth transition and minimal disruption. Design, configure, and maintain Atlassian Cloud and Data Center customizations, workflows, and automations. Develop and maintain requirements documents , support guides , and process documentation for integrations and platform transitions. Analyze existing workflows and processes, identifying improvement opportunities and optimization paths. Collaborate with teams following Agile / SAFe methodologies to deliver projects effectively. Utilize scripting and automation skills in Groovy and Python to support platform operations. Work with REST APIs , SQL , and reporting tools (Power BI, Tableau) to support data analysis and integrations. Ensure alignment of solutions with business objectives through strong stakeholder engagement and communication . Required Skills & Experience Proven experience with Atlassian Products (Jira, Confluence, Bitbucket, etc.) in Data Center and Cloud environments . Hands-on experience with Atlassian customizations, automations, and integrations . Strong Business Systems Analysis (BSA) skills – requirements gathering, process mapping, system analysis, and documentation. Familiarity with Agile frameworks (SAFe preferred). Scripting proficiency in Groovy and Python (preferred). Understanding of REST APIs and SQL/database analysis . Experience with reporting and visualization tools such as Power BI or Tableau. Excellent analytical, critical thinking, and stakeholder management skills. Preferred Qualifications Atlassian Certifications (e.g., ACP-620, ACP-100, ACP-420, or Cloud equivalents). Prior experience in Atlassian Cloud migration projects . Exposure to DevOps environments and automation workflows.

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