Collection Customer Service Agent
2 weeks ago
Attendance On-Site Job Number 21112 Category Support Status: Permanent State Quebec Type of Contract Permanent Country Canada Schedule: Part-Time 22.5 hours Full Time / Part Time? Part-Time Number of Hours 22.5 Posting date 16-May-2024 Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory services, Call centres Youtube VideoAs a part time Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.Your compensationThe salary starts at $23.50/hour with two salary increases projected in the first year. We offer a program to reimburse tuition fees.Your roleContact clients and establish trust-based relationshipsAnalyze and understand large amounts of information in order to properly assess clients' financial situationListen to clients’ needs and resolve their issuesSet up solutions that are adapted to clients' financial situationsEducate clients on their financial situation and highlight the benefitsOur Client Contact centre is open Monday to Friday from 8:00 a.m. to 8:00 p.m. and saturday from 8:00 a.m. to 4:30 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.Please note that the training will be full time during summer. Your teamOur team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. Learning and developmentYou’ll start with a full time training program lasting 1 to 2 months at the office. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.RequirementsHigh school diplomaCustomer service and advisory experienceAptitude for building strong relationships and proactively establishing ties with clientsBilingualism (English/French) because the sector works with English-speaking and French-speaking clients#sacP Languages: Language: EnglishLanguage: French Reason to require this language: you will need to serve clients who speak a language other than French regularly. Skills Press space or enter keys to toggle section visibility Active listening Client-focused Communication Debt Collection Emotional Intelligence Empathy Negotiation Standards Compliance Teamwork Your benefits Press space or enter keys to toggle section visibility In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first: Press space or enter keys to toggle section visibility We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
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Banking Collections/Customer Service Agent
2 weeks ago
Montréal, QC, Canada Banque Nationale du Canada Full time €24Advisory services, Call centres As a part time Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. 50/hour with two salary increases projected in the first year. Our Client Contact centre is open Monday to Friday from 8:00 a.m. to...
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Collection Customer Service Agent
1 week ago
montréal, Canada National Bank Full timeYoutube VideoAs a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.Your compensationThe sa
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Collection Customer Service Agent
2 weeks ago
montréal, Canada National Bank Full timeYoutube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. Your compensation T
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Customer Service Agent Collection
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Montréal, Canada National Bank of Canada Full time**Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career as a Customer Service Agent on our Collection team means providing credit management advice and proposing innovative solutions to clients who have missed payments on one or more products. **Your role** - Contact clients to...
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Customer Service Agent Collection
2 weeks ago
Montréal, Canada National Bank of Canada Full time**Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career as a Customer Service Agent on our Collection team means providing credit management advice and proposing innovative solutions to clients who have missed payments on one or more products. **Your role** - Contact clients to...
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Collection Customer Service Agent
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Montréal, Canada National Bank of Canada Full timeYoutube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary...
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Collection Customer Service Agent
2 weeks ago
Montréal, Canada National Bank Full timeYoutube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. Your compensation The salary starts at $23.50/hour with two salary...
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Montréal, Canada National Bank of Canada Full time**Attendance** Hybrid **Job Number** 15750 **Status**: Permanent**Schedule**: Full-Time**Posting date** 27-Jun-2023 **Location**: Montreal, Quebec**Area of Interest**: Advisory services, Call centresAs a Customer Service Agent for our call centres, you’ll suggest payment agreements to clients to help contribute to their financial health Join our...
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Collection Customer Service Agent
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Montréal, QC, Canada National Bank Full time €24Attendance On-Site Job Number 21112 Category Support Status: Permanent State Quebec Type of Contract Permanent Country Canada Schedule: Part-Time 22.5 hours Full Time / Part Time? Part-Time Number of Hours 22.5 Posting date 16-May-2024 Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory services, Call centres Youtube...
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Collections Agent
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Montréal, Canada Financial Debt Recovery Ltd. Full timeFinancial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...
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Collections Agent
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Montréal, Canada Financial Debt Recovery Ltd. Full timeFinancial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...
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Montreal, QC, G4F, CA National Bank Full timeYoutube VideoAs a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.Your compensationThe salary starts at $23.50/hour with two salary increases...
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Collections Agent
1 month ago
Montréal, Canada Financial Debt Recovery Ltd. Full timeFinancial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...
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Montréal, Canada National Bank of Canada Full timeAs a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary increases...
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