Change Management Consultant

Job Description: Position: Change Management Consultant - Senior Location: 525 University Avenue, Toronto, ON (Hybrid) Client: Public Sector (Healthcare Domain) Type: Contract (Initial term of 3+ month with possibility of extension) Must haves: · Demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives. · Proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives. · Experience with process improvement concepts (e.g., Six Sigma, Lean). · Experience collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc. · Experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners; while providing updates, escalating where required, identifying risks, and leading project document deliverables. · Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004). · Public sector experience, ideally in Canadian healthcare in acute care, primary care and/or community care settings. · Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices. Responsibilities: · Conduct requirements gathering, develop documentation, including presentations and briefing notes and conduct partner engagement. · Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical). · Interact with the business partners and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business and technology needs and requirements. · Ensure all documentation follows drafting, approval, and publication standards, is version controlled and loaded onto central project sites. · Follow-up on team member commitments and proactively identify risks. · Assist Program Manager with preparation of the communication and training artifacts and tracking Organizational Change Management activities. · Provide assistance to program manager and team in coordinating, planning, communicating, and executing the delivery of core program components. · Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed. · Assist in the preparation of status reports. · Identify problems/issues and escalate as appropriate. · Update and maintain the team and/or project site. Desired Skills: · Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004). · Knowledge of Healthcare Information Systems used throughout the province of Ontario. · Knowledge and experience with HL7 FHIR, Canadian and International Terminology Standards and FHIR Structure Data Capture (SDC). · Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices. Required Skills: · Demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives. · Proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives. · Experience with process improvement concepts (e.g., Six Sigma, Lean). · Experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners; while providing updates, escalating where required, identifying risks, and leading project document deliverables. · Experience with partner engagement and management, and collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc. · Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. · Ability to readily identify, assess and mitigate implementation and adoption issues. · Experience developing project status reports and maintaining and monitoring status reporting logs. · A team player with a track record for meeting deadlines. Evaluation Criteria: • Demonstrated ability to develop operational processes supporting regulatory/strategic objectives, lead organizational change management, and prepare communication and training materials.: 40 Points • 5+ years of Project Coordination experience, including experience working alongside project and program managers providing updates, escalating where required, identifying risks, and leading project activities. : 40 Points • Experience working in the health sector or public sector organizations.: 20 Points Total evaluation criteria: 100 Points