Sales Support

4 days ago


Brampton ON, Canada Hardwood Giant Full time

Job Summary:The Sales Support Contact Center Representative provides essential support to the sales team and ensures a seamless customer experience. This role involves handling inbound and outbound calls, assisting customers with inquiries, processing orders, providing product information, and troubleshooting issues. The Sales Support Representative is responsible for acting as a liaison between customers and sales teams, ensuring timely and accurate communication.Key Responsibilities:Customer Interaction and Support:Respond to incoming customer inquiries via phone, email, or chat in a timely and professional manner.Assist customers with product inquiries, order status, and account information.Provide accurate information regarding products, pricing, availability, and order details.Sales Order Processing:Accurately process customer orders and ensure correct product details, shipping information, and billing are entered into the system.Track orders and provide customers with regular updates on delivery status and estimated timelines.Resolve any issues related to order discrepancies or cancellations.Sales Team Assistance:Support the sales team by handling administrative tasks such as data entry, lead qualification, and follow-up calls.Collaborate with the sales team to ensure all customer needs are met and customer satisfaction is maintained.Prepare sales reports and track KPIs to aid the sales team in performance evaluation.Problem Resolution:Address and resolve customer complaints and escalations with a high level of professionalism.Identify customer issues and work with relevant departments to resolve them promptly.Document issues and resolutions to provide data for continuous improvement.Upselling and Cross-Selling:Identify opportunities to upsell or cross-sell products based on customer needs and order history.Inform customers of promotional offers, new products, and additional services.Documentation and Reporting:Maintain accurate records of customer interactions and transactions.Prepare daily, weekly, or monthly reports on customer inquiries, issues resolved, and sales support activities.Use CRM software to document all communication with customers and track follow-ups.Requirements:Education: High school diploma or equivalent; an associate's or bachelor's degree in business, communications, or a related field is a plus.Experience: 1-3 years of experience in a customer service or sales support role, preferably in a call center or contact center environment.Skills:Strong verbal and written communication skills.Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.Excellent organizational and multitasking abilities.Ability to work independently and collaboratively with the sales team.Problem-solving skills and a customer-first mindset.#HG


  • Sales Support

    2 days ago


    Brampton, ON, Canada Hardwood Giant Full time

    Job Summary: The Sales Support Contact Center Representative provides essential support to the sales team and ensures a seamless customer experience. This role involves handling inbound and outbound calls, assisting customers with inquiries, processing orders, providing product information, and troubleshooting issues. The Sales Support Representative is...

  • Sales Support

    5 days ago


    Brampton, ON, Canada Hardwood Giant Full time

    Job Summary:The Sales Support Contact Center Representative provides essential support to the sales team and ensures a seamless customer experience. This role involves handling inbound and outbound calls, assisting customers with inquiries, processing orders, providing product information, and troubleshooting issues. The Sales Support Representative is...


  • Hamilton, ON, Canada Just Sales Jobs Full time €65,000 - €75,000

    As a Sales Specialist, you will be selling commercial Employee Benefits, and Retirement Saving services to business clients across all industries. It involves both inside and outside sales, with the primary focus on hunting for new accounts. The role is entrepreneurial in nature, with a guaranteed compensation of $65k-$75k for the first 2 years, where the...

  • Sales Specialist

    1 month ago


    Hamilton, ON, Canada Just Sales Jobs Full time €65,000 - €75,000

    As a Sales Specialist, you will be selling commercial Employee Benefits, and Retirement Saving services to business clients across all industries. It involves both inside and outside sales, with the primary focus on hunting for new accounts. The role is entrepreneurial in nature, with a guaranteed compensation of $65k-$75k for the first 2 years, where the...

  • Sales Specialist

    3 months ago


    Hamilton, ON, Canada Just Sales Jobs Full time €80,000

    As a Sales Specialist, you will be selling commercial Employee Benefits, and Retirement Saving services to business clients across all industries. It involves both inside and outside sales, with the primary focus on hunting for new accounts. The role is entrepreneurial in nature, with a guaranteed compensation of $65k-$75k for the first 2 years, where the...

  • Sales Specialist

    3 months ago


    Hamilton, ON, Canada Just Sales Jobs Full time €80,000

    As a Sales Specialist, you will be selling commercial Employee Benefits, and Retirement Saving services to business clients across all industries. It involves both inside and outside sales, with the primary focus on hunting for new accounts. The role is entrepreneurial in nature, with a guaranteed compensation of $65k-$75k for the first 2 years, where the...


  • Brampton, Ontario, Canada Eagle Truck Sales & Leasing Corp Full time

    Eagle Truck Sales & Leasing Corp Career OpportunityWe are seeking a detail-oriented Administrative Support Specialist to join our team at Eagle Truck Sales & Leasing Corp. This role involves providing administrative support to our staff, ensuring the smooth day-to-day operations of our office. Key responsibilities include evaluating daily operations,...


  • Vaughan, ON, Canada Just Sales Jobs Full time

    As an Outside Sales Representative, you will be responsible for selling LED lighting to electrical supply distributors, wholesalers, and retailers. This role involves both acquiring new clients in the Ontario area and managing the existing client base. The position offers a base salary of $72,000 plus commission. COMPENSATION & BENEFITS: Base salary:...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    We are seeking an organized and detail-oriented Office Support Specialist to join our team at Speedway Tire Sales & Services Ltd. The successful candidate will be responsible for providing administrative support to our office staff, ensuring the smooth operation of our front desk and maintaining a welcoming environment for our customers.Key...


  • Brampton, Ontario, Canada DATOS SUPPORT CONSULTING INC. Full time

    Datos Support Consulting Inc. is seeking an experienced Administrative Support Specialist to join our team. The ideal candidate will have a strong background in administrative support and be able to work independently in a fast-paced environment.Key ResponsibilitiesArrange and coordinate seminars, conferences, and other eventsCoordinate the flow of...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    We are seeking an organized and detail-oriented Office Support Specialist to join our team at Speedway Tire Sales & Services Ltd. The successful candidate will be responsible for providing administrative support to our retail establishment, including answering telephone calls, responding to electronic enquiries, and maintaining inventory of office...

  • Sales Support

    5 months ago


    Brampton, Canada Hardwood Giant Full time

    **Join Our Team at Brampton, Ontario: Sales Support at Hardwood Giant** - Perform customer service functions including initiating and following up with customers to resolve problems as it relate to invoicing, products, or services. - Inform existing and potential customers about special deals/offers - Managing and driving all sales and customer service...

  • Sales Support

    5 months ago


    Brampton, Canada Hardwood Giant Full time

    **Join Our Team at Brampton, Ontario: Sales Support at Hardwood Giant** - Perform customer service functions including initiating and following up with customers to resolve problems as it relate to invoicing, products, or services. - Inform existing and potential customers about special deals/offers - Managing and driving all sales and customer service...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    Job Title: Office Administrative AssistantWe are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Speedway Tire Sales & Services Ltd.Key Responsibilities:Provide administrative support to our sales team, including answering phone calls, responding to emails, and maintaining accurate records.Manage office...


  • Brampton, Ontario, Canada Eagle Truck Sales & Leasing Corp Full time

    We are seeking an Administrative Support Specialist to join our team at Eagle Truck Sales & Leasing Corp. As an Administrative Support Specialist, you will be responsible for evaluating daily operations, planning and organizing daily tasks, and providing administrative support to our team.Key Responsibilities:Evaluate daily operations to identify areas for...


  • Brampton, Ontario, Canada Eagle Truck Sales & Leasing Corp Full time

    Job SummaryWe are seeking an Administrative Support Specialist to join our team at Eagle Truck Sales & Leasing Corp. The successful candidate will be responsible for providing administrative support to our staff, including evaluating daily operations, planning and organizing daily tasks, and recording minutes of meetings.Key ResponsibilitiesEvaluate daily...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    We are seeking an Office Support Specialist to join our team at Speedway Tire Sales & Services Ltd. in supporting our office operations. As an Office Support Specialist, you will be responsible for providing administrative assistance to our team, including answering phone calls and responding to emails, maintaining accurate records, and performing various...


  • Brampton, Ontario, Canada Eagle Truck Sales & Leasing Corp Full time

    We are seeking an Administrative Support Specialist to join our team at Eagle Truck Sales & Leasing Corp. As an Administrative Support Specialist, you will be responsible for evaluating daily operations, planning and organizing daily tasks, and providing administrative support to our team.Key Responsibilities:Evaluate daily operations to identify areas for...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    We are seeking an Office Support Professional to join our team at Speedway Tire Sales & Services Ltd. in a retail environment. As an Office Support Professional, you will be responsible for providing administrative support to our team, including opening and distributing mail, answering telephone calls and electronic enquiries, and maintaining inventory of...


  • Brampton, Ontario, Canada Speedway Tire Sales & Services Ltd. Full time

    We are seeking an Office Support Specialist to join our team at Speedway Tire Sales & Services Ltd. The successful candidate will be responsible for providing administrative support in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.Manage and...