Operations Manager

2 weeks ago

Montréal QC, Canada Näak Full time

CompanyNäak is a sports nutrition brand for ultra distance athletes, based in Montreal, QC, Canada. Our mission is to help athletes fuel their ultra while preserving their playground. Näak products provide a long-lasting energy without sugar peaks powered by high quality and sustainable ingredients. Or, as we call it, Ultra Energy™.Thousands of professional and amateur athletes all around the world are using Näak to explore new playgrounds and redefine what is physically possible.MissionDirectly reporting to the VP Product, your mission is to lead the global operations department which aims to optimize operational efficiency and improve the customer experience. Your objectives will be to:Improve service ratePlan demand to optimize stock levelsAutomate operationsReduce delivery timesReduce costsResponsibilitiesEnsure that the organization operates efficiently and optimally, optimizing processes and workflows to maximize productivity and minimize costs.Collaborate with the CEO, the VP Products and other executives to develop and implement strategic plans and initiatives that align with corporate objectives.Oversee demand & financial planning, inventory levels, and monitor financial performance to ensure the company achieves its financial objectives.Identify potential risks to the organization and implement measures to mitigate them, including developing contingency plans and ensuring compliance with relevant regulations.Provide leadership and direction to the organization's operational teams, foster a positive and collaborative work environment, and promote employee development and engagement.Facilitate communication and collaboration between different departments and teams within the organization to ensure alignment and coordination in the achievement of corporate objectives.Ensure that the organization delivers a high quality customer experience by maintaining high standards of service and satisfaction.Oversee the development and implementation of technology and infrastructure solutions to support the organization's operations and drive innovation. Establish key performance indicators (KPIs) and metrics to measure the organization's performance, and provide regular reports and updates to the CEO and VP Products.Experience8+ years' experience in operations and logisticsStrong experience with demand planning & supplyStrong experience with inventory managementStrong experience with purchasing & supplier managementExperience with the agri-food industryExperience with international logisticsExperience with warehouse optimization & managementExperience with ERP systemsExperience in P&L managementStrong negotiation skillsExcellent communication skillsAbility to manage a multidisciplinary teamBachelor's or Master's degree in operationsBilingual French / EnglishEndurance sports (a plus)Job DetailsStarting Date : June 2024Full Time PositionLocation: Näak HQ, Montréal, QC, Canada Salary Range: to be discussed

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