Senior Travel Consultant

Luxury Travel Advisor Full-Time | Monday–Friday | Remote (Canada-Based)
Empress Travel Club
Website:

About Empress Travel Club
Empress Travel Club is a modern luxury travel agency dedicated to crafting unforgettable, elevated journeys for discerning travelers. We design experiences that blend elegance, authenticity, and effortless service, offering 24 hour concierge services and high level detail as our private clients travel the globe.
Our clients include high-net-worth individuals, entrepreneurs, and families seeking meaningful, well-curated travel experiences. From private villas in the Mediterranean to immersive safaris in Africa, our goal is to create moments of pure magic—delivered with precision, care, and a personal touch.
As we continue to grow, we’re seeking an experienced Luxury Travel Advisor to join our team full-time and help us shape the future of luxury travel design at Empress.

This is a client-facing role focused on curating exceptional travel experiences and building long-term relationships with our members and clients. You’ll work directly with our Founder and creative team to design bespoke itineraries, manage client portfolios, and ensure each trip reflects the Empress Travel Club standard: thoughtful, exclusive, and effortlessly luxurious.
This is a full-time, salaried position, Monday through Friday.
There will be opportunities to travel to travel shows around the world, networking events, and familiarization trips.
Client Experience & Travel Design
Manage relationships with both new and returning clients, providing white-glove service at every step.
Conduct discovery calls to understand client preferences, travel style, and priorities.
Provide expert destination advice, recommendations, and travel insights.
Cultivate long-term client relationships through trust, follow-up, and personalized outreach.
Identify opportunities to grow our client base through referrals, partnerships, and networking.
Represent Empress Travel Club at luxury travel events, conferences, and industry showcases.
Partner with our operations team to ensure seamless trip execution, keeping communication channels constantly updated so trip progress is made 24 hours, as you pass responsibilities from your shift to the next
Keep accurate client records and trip documentation within our CRM and internal systems.
Participate in weekly team meetings, ongoing training, and collaborative planning sessions.

You have 5+ years of experience in luxury travel design, hospitality, or another relationship-driven luxury industry (private aviation, wealth management, luxury real estate, etc.).
You are well-traveled , passionate about the world, and able to speak knowledgeably about high-end destinations and experiences.
You bring a refined, service-oriented approach and know how to connect naturally with sophisticated clients.
You’re a strong multi-tasker , comfortable managing multiple projects at once and staying calm under pressure.
You’re excited to grow with a company that values creativity, integrity, and genuine passion for travel.

Experience with luxury travel networks (Virtuoso, Signature, Traveller Made, etc.)
Proficiency in Microsoft Office, Asana, or similar project management tools
CRM experience (Salesforce, ClientBase, or comparable systems)
Strong written and spoken English; additional languages a plus
Confidence with video calls and client presentations

Competitive full-time salary
Flexible, remote work environment (Monday–Friday schedule)
Ongoing professional development and industry training
Travel perks, FAM opportunities, and access to exclusive industry events
Please submit your résumé, a short cover letter explaining why you’d be a great fit for Empress Travel Club, and share one destination that inspires you most—and why.

Join us, and help redefine what luxury travel feels like.